Diego Basilio
Summary
Dedicated team member with a proven track record in customer service and team collaboration. Skilled in cash handling and problem resolution, committed to enhancing guest experiences in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Team Member
Del Taco
Palmdale, California
07.2024 - Current
- Prepared food items according to company recipes and standards.
- Learned tasks quickly to enhance overall performance.
- Guided junior clerks to complete tasks efficiently.
- Answered telephones, directed calls, and took messages.
- Collaborated with team members to maintain smooth service during peak hours.
- Provided exceptional customer service to enhance the dining experience for guests.
- Operated cash registers to process payments from customers.
Florist
Creative Twist
Palmdale, California
04.2024 - 06.2024
- Designed custom floral arrangements for weddings, funerals, and holidays, enhancing event experiences.
- Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays.
- Arranged floral displays to attract customers and increase foot traffic in the shop.
- Oversaw daily shop operations to maintain a welcoming atmosphere and foster customer satisfaction.
- Collaborated with team members to fulfill large orders efficiently.
- Maintained inventory of flowers, supplies, and materials regularly.
- Sorted and categorized store inventory of plants, vases, containers, and supplies for easy access.
Education
High School Diploma -
Lancaster Baptist School
Lancaster, CA05-2025
Skills
- POS systems
- Cash handling
- Hospitality services
- Upselling techniques
- Customer service
- Problem resolution
- Time management
- Organizing work stations
- Team collaboration
- Adaptability
Skills
- POS systems
- Cash handling
- Hospitality services
- Upselling techniques
- Customer service
- Problem resolution
- Time management
- Organizing work stations
- Team collaboration
- Adaptability
Timeline
Team Member
Del Taco
07.2024 - Current
Florist
Creative Twist
04.2024 - 06.2024
High School Diploma -
Lancaster Baptist School