Summary
Overview
Work History
Education
Skills
Certification
Key Improvements
Languages
Timeline
Generic

DIEGO BELTRAMI

Sunnyvale,CA

Summary

Strategic and results-driven Program, Project, and Integrations Manager with a PMP Certification and extensive global experience delivering IT solutions in retail environments across the U.S., Europe, Canada, and Japan. Proven expertise in leading cross-functional teams, optimizing agile transformations, and implementing business and technology solutions that drive operational excellence. Adept at budgeting, risk management, and stakeholder collaboration to achieve business goals. Passionate about continuous improvement, process optimization, and integrating enterprise-wide technology solutions to enhance productivity.

Experienced with managing large-scale projects and PMO operations. Utilizes strategic planning and risk assessment to drive project success. Strong understanding of project lifecycle management, team leadership, and stakeholder engagement.

Diligent [Desired Position] with robust background in managing complex projects and leading PMO initiatives. Successfully directed cross-functional teams to deliver projects on time and within scope. Demonstrated strategic planning and risk management skills to ensure project alignment with business goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Project Manager, PMO

Dufry AG - Avolta
04.2021 - 11.2023
  • Responsible for the planning, solutioning, and delivery of a complex, change management program focused on Merchandise Suppliers & Invoicing optimization
  • Held a close relationship role with key business partners to ensure an on time and on budget delivery of all projects
  • Oversaw multiple concurrent initiatives with cross-functional teams and coordinated solution delivery with major vendor suppliers
  • Regular project updates to executive teams
  • 80%+ invoices processed fully automated, over 100 vendor suppliers engaged in program
  • Increased on time invoice payments by over 300%, resulting in markedly improved vendor relationships
  • Dramatically reduced manual product receiving process in stores and reduced staffing requirements in accounts receivable department
  • Significantly improved store reordering and merchandise receiving process
  • Led the successful execution of multiple complex projects simultaneously, ensuring quality outcomes for all stakeholders.
  • Achieved high-quality results by closely monitoring project progress against established milestones and KPIs.
  • Increased stakeholder satisfaction by maintaining clear communication channels and providing regular progress updates.
  • Implemented risk mitigation strategies to minimize potential issues and ensure smooth project progression.
  • Developed comprehensive project plans for successful execution and timely completion of projects.
  • Reduced project costs through diligent budget management and cost-saving measures.
  • Managed cross-functional teams to deliver projects on time, within scope, and under budget.

IT Application Development Leader

West Marine Inc.
01.2015 - 01.2020
  • Led enterprise-wide software development, integration, and support initiatives, optimizing business processes across multiple departments
  • Implemented cost-effective technology solutions, reducing operational expenses while enhancing efficiency
  • Spearheaded automation initiatives to improve data accuracy and streamline CRM, Order Management, and Distribution Center operations
  • Served as Subject Matter Expert (SME) in IT systems supporting merchandising, marketing, finance, HR, and supply chain logistics
  • Managed multimillion-dollar budgets, accurately forecasting expenses and ensuring financial alignment with company goals
  • Promoted from Senior Program Management Consultant to IT Application Development Leader within a year due to outstanding performance
  • Successfully reduced technology footprint and improved business efficiency through strategic system integration
  • Enhanced business intelligence capabilities by deploying automated reporting and analytics tools

Strategic Program Management Consultant

Harbor Freight Tools
01.2011 - 01.2014
  • Provided expert guidance on integration methodologies and technology deployments for major retail organizations
  • Led cross-functional teams in successfully implementing POS, CRM, and ERP solutions across global markets
  • Managed vendor relationships, ensuring seamless execution of IT rollouts in over 440+ stores
  • Conducted detailed market analysis and feasibility studies to drive business expansion into Germany, France, the U.K., Canada, and Japan
  • Successfully deployed Epicor technology solutions across 440+ retail stores, improving operational efficiency
  • Implemented traffic counting and digital video marketing solutions across 1,000+ stores, enhancing customer engagement
  • Developed high-ROI risk mitigation strategies, ensuring the smooth integration of new IT platforms with legacy systems

Education

Executive Retail Trade Management -

Retail Institute

Bachelor of Science - Business Administration (Management Concentration)

Bentley University
Waltham, MA

Skills

  • MS Office Suite (Word, Excel, PowerPoint)
  • MS Project
  • Visio
  • SharePoint
  • Jira
  • Agile & Waterfall SDLC
  • Change Management
  • Technical Program Leadership
  • IT & Enterprise System Integration
  • Supply Chain & Retail Management
  • Budgeting & Financial Oversight
  • Risk Mitigation & Compliance
  • Process Optimization & Automation
  • Vendor & Stakeholder Management
  • Cross-Functional Team Leadership
  • Scope management
  • Business analysis
  • Project management

Certification

  • Project Management Professional (PMP), Project Management Institute, San Francisco, CA
  • Project Management Certification, Systor Institute, Zurich, Switzerland
  • Management Certificate, Center for Creative Leadership, San Diego, CA
  • Controller Certificate, Controller Academy, Munich, Germany
  • Integral Coaching, New Venture West, San Francisco, CA
  • Enneagram Professional Training, David Daniels & Helen Palmer, Palo Alto, CA

Key Improvements

  • Refined Summary for clarity and impact.
  • Formatted Career Experience for readability and emphasis on measurable achievements.
  • Organized Technical Proficiencies into clear sections.
  • Streamlined Key Achievements with bullet points for easier scanning.
  • Improved Formatting for better consistency and ATS compatibility.

Languages

German
Professional Working

Timeline

Project Manager, PMO

Dufry AG - Avolta
04.2021 - 11.2023

IT Application Development Leader

West Marine Inc.
01.2015 - 01.2020

Strategic Program Management Consultant

Harbor Freight Tools
01.2011 - 01.2014

Bachelor of Science - Business Administration (Management Concentration)

Bentley University

Executive Retail Trade Management -

Retail Institute
DIEGO BELTRAMI