Diego Benitez
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Driven to learn quickly and tech savvy. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
2
2
years of professional experience
Work History
Coding Instructor
Teknik Labs
08.2024 - Current
- Delivered engaging coding lessons in Java and Lua to diverse groups of students, ensuring comprehension of complex programming concepts.
- Developed custom curriculum and lesson plans tailored to student learning styles and skill levels, enhancing course effectiveness.
- Conducted hands-on coding sessions and guided students through real-world programming projects, fostering practical skills.
- Evaluated student progress and provided feedback to support their development in coding proficiency and problem-solving abilities.
- Streamlined grading process with automated assessment tools, reducing time spent on administrative tasks and allowing more focus on instruction.
- Facilitated interactive coding exercises and debugging challenges, promoting critical thinking and collaborative learning.
- Stayed updated on programming trends and best practices, integrating the latest industry standards into teaching methods.
Customer Service Agent
Omni Interactions
01.2025 - 03.2025
- Took and followed detailed directions from others.
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Utilized strong problem-solving skills to quickly identify and address customer issues.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
- Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.
Camera Assistant - Volunteer
Alpha & Omega Church
08.2023 - 04.2024
- Improved shooting efficiency by quickly assembling and disassembling camera equipment during fast-paced shoots.
- Contributed to seamless transitions between scenes by setting up dolly tracks and monitoring camera movements.
- Aided in achieving artistic vision for each project through collaboration with directors, producers, and other team members on set design elements relevant to the camera department''s needs.
- Assisted in capturing perfect shots by adjusting lighting setups according to scene requirements.
- Collaborated with the director of photography to achieve desired visual effects through appropriate camera settings and filters.
Education
High School Diploma -
Ronald W Reagan Doral Senior HS
06.2024
Skills
- Community Service
- Team Collaboration
- Creativity and Innovation
- Social interaction
- Event participation
- Scheduling
- Attention to Detail
- Customer Service
- Problem-Solving
- Student Engagement
- Bilingual in Spanish and English
- Computer Skills
- Web development fundamentals
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
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References
Rosangel Roso, Director of QHSE and Training LATAM & Caribbean Region,
Swissport.
Email; rosangel.roso@swissport.com
Phone#;(786-812-1167)
https://www.linkedin.com/in/rosangel-roso/
Timeline
Customer Service Agent
Omni Interactions
01.2025 - 03.2025
Coding Instructor
Teknik Labs
08.2024 - Current
Camera Assistant - Volunteer
Alpha & Omega Church
08.2023 - 04.2024
High School Diploma -
Ronald W Reagan Doral Senior HS
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