Estefania Toledo
Modesto,CA
Summary
Dynamic and dedicated Recreational Leader at Stanislaus County Police Activities League, skilled in designing inclusive programs and enhancing participant engagement. Bilingual with strong communication abilities, I excel in managing diverse teams and ensuring operational efficiency, resulting in increased attendance and satisfaction. Committed to continual improvement and adept at utilizing technology for program success.
Experienced with student support services, including advising and administrative tasks. Utilizes strong organizational skills to manage student records and coordinate events. Knowledge of effective communication techniques to address student needs and enhance their academic journey.
Overview
6
6
years of professional experience
Work History
Recreational Leader
Stanislaus County Police Activities League
Modesto
08.2022 - 02.2025
- Develop and implement recreational programs that cater to the interests and needs of participants, considering their ages, abilities, and preferences
- Schedule activities, events, and facility use, ensuring efficient utilization of resources
- Managed the safe and efficient operation of recreational facilities, ensuring a positive experience for all users.
- Actively participated in ongoing professional development opportunities to stay current on best practices within the field of recreation leadership.
- Registered participants and answered specific event inquiries.
- Designed accessible programming options catering towards individuals with physical or cognitive limitations.
- Scheduled events in recreation facilities and monitored facility conditions.
- Collaborated with fellow staff members to develop a well-rounded schedule of recreational offerings, resulting in higher attendance rates.
Moreno Valley Community College
Student Service Assistance
Moreno Valley, CA
05.2019 - 02.2021
- Coordinate new student registration,drop-out's
- Responsible for registering new students demographic information
- Responsible for assisting new and current students with class and school registration
- Answer phone calls and messages for school facility
- Contact incoming students previous school for transcripts information
- Collect payment and send billing statement to billing office
- Collect proper documentation for registration
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Associate of Arts - Elementary School Teaching
Moreno Valley College
Moreno Valley, CA05-2026
High School Diploma -
Riverside County Education Academy
Moreno Valley, CA06-2018
Skills
- Bilingual skills, ability to read, write and speak in both English and Spanish
- Dependable, reliable and punctual
- Experience with Epic
- Knowledge of insurance benefits, covered services and collection procedures
- Knowledge of medical terminology
- Familiar with several computer applications such as MSWord, Excel, and PowerPoint
- Able to work with minimum supervision, careful, safe worker and eager to learn new things
- Hardworking and enjoy working with people of all ages and all ethnic backgrounds
- Great customer services and people skills
- Capable of handling more that one project at a time, meeting deadlines in a timely manner
- Experience with sorting, organizing, stocking, typing and data input
- Experience with all duties of a teller such as handling cash, cashing checks, deposits and withdraws for customer, answering phones and great cashiering skills
- Experienced with office equipments such as: computer, telephone, Xerox machines, scanner,printer and calculator
- Safety training
- Disability services
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Spanish
Full Professional
Interests
- Volunteering
- Outdoor Recreation
- Electronics and Circuit Building
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Recreational Leader
Stanislaus County Police Activities League
08.2022 - 02.2025
Moreno Valley Community College
Student Service Assistance
05.2019 - 02.2021
Associate of Arts - Elementary School Teaching
Moreno Valley College
High School Diploma -
Riverside County Education Academy