Diego Cardozo
Las Vegas,NV
Summary
Experienced in operating POS systems, taking orders, managing tables and maintaining smooth customer flows in fast-paced restaurants. Familiar with training new staff how to complete work quickly. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Energetic server/banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations.
Overview
12
12
years of professional experience
Work History
Server
Mon Ami Gabi
01.2015 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Working knowledge of extensive wine selection and presentation and service of wine.
- Maintain professional demeanor throughout service.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Banquet Server
Bellagio Hotel And Casino
04.2021 - Current
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Adhered to all health and safety regulations while serving food and beverages.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Server
Brio Italian Restaurant
02.2012 - 12.2014
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Associate of Arts -
Taft College
Taft, CA06.2006
High School Diploma -
Palo Verde High School
Las Vegas, NV06.2003
Skills
- Guest Interaction
- Wine Recommendations
- Guest Relations Management
- Safe Alcohol Service
- High-Volume Dining
- Dietary Restrictions
- Price Memorization
- Food Preparation and Safety
- Speech Clarity
Languages
Spanish
Native or Bilingual
Timeline
Banquet Server
Bellagio Hotel And Casino
04.2021 - Current
Server
Mon Ami Gabi
01.2015 - Current
Server
Brio Italian Restaurant
02.2012 - 12.2014
Associate of Arts -
Taft College
High School Diploma -
Palo Verde High School
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