Diego Cruz
Woodhaven,NY
Summary
With over 20 years of experience in the jewelry industry, including a significant tenure at Tiffany & Company, I excel in laser welding and possess a keen attention to detail. My bilingual capabilities enhance team communication and customer satisfaction. Proven to boost key metrics through superior craftsmanship and quality assurance, I actively contribute to workplace safety and productivity improvements.
Overview
23
23
years of professional experience
Work History
Senior Jeweler Level IV
Tiffany & Company
Jackson Heights, NY
12.2006 - Current
- Blending of sprues and cleaning detailed precious metal products (platinum, gold, and silver) utilizing proper hand tools and equipment.
- Finish polishing pieces to Tiffany's production and quality standards.
- Understand the use and effects of various techniques and wheels for the finished polishing.
- Responsible for the detailed cleaning of precious metal products by safely utilizing proper jeweler hand tools, power tools, and equipment.
- Verify the accuracy of all work orders upon receipt, and announce any discrepancies to management prior to starting work.
- Maintain a safe and clean work area, and properly maintain tools and machines.
- Participate in all departmental activities associated with safety and housekeeping.
- Production numbers continued to be strong, and this has helped the team achieve success in key metrics during the year.
- Expand his complex repair skills, and work with high-end jewelry.
- Inspected jewelry items for quality assurance purposes.
Bench Jeweler, Laser Engraver
Mimi so Int.
New York, NY
07.2005 - 12.2006
- Operated laser welding machines to join two pieces of metal without melting them together.
- Polishing and refurbishing platinum, gold, and silver.
- Quality: Complete all craft work according to Mimi So, Int. Quality and design standards; read, understand, and follow written repair instructions, and seek clarification when needed; inspect all assigned orders for additional defects, and note, repair, or escalate as appropriate; perform "specialty craft work" (e.g. Complex setting, enameling, as appropriate to skill set and work mix.
- Productivity: Meet or exceed established productivity standards based on work mix and role.
- Knowledge and development.
- Develop deep Mimi So. Product knowledge, including, but not limited to, designers, collections, materials, methods of manufacture, and repair techniques.
- Proactively seek and apply new skills and techniques that result in quality, safety, or productivity improvements.
- Proactively share skills and techniques with coworkers; actively collaborate with coworkers, administration, and management in problem-solving and process improvement.
Bench Jeweler
El Socio Jewelry
New York, NY
12.2001 - 07.2005
- Provide assistance as needed throughout the center; perform alternate craft work as needed and as capable; assist administration with workflow management; and participate in special projects.
- Contribute to the safe and efficient operation of the workshop; assist in cleaning and maintaining common areas and equipment; report any worn, broken, or unsafe tools, equipment, and supplies; identify and report any gaps in workshop infrastructure.
- Create and/or repair all levels of complex precious metal jewelry, with and without stones, following El Socio Jewelry's prescribed routing steps, and within standard times to meet quality standards.
- Collaborate with other artisans to achieve design specifications.
- Use appropriate tooling as required. Follow the work instructions and procedures.
- Orders jewelry findings for Jewelry Repair Department.
Education
Associate of Arts - Profesional Jeweler
GIA
New York, NY01-2010
Associate of Arts - Jewelry Design
FIT
New York, NY01-2005
Associate of Arts - Computer Engineering
Centro Colombiano De Estudios Profesionales
Cali, Colombia01-1995
Skills
- Strong inventory control, quality assurance skills, and a keen attention to detail
- Jeweler experience, including 20 years of laser welding experience
- Bench jeweler (or relevant) experience in skilled trades, working with fine metals
- Perform repairs and alterations on both new and customers' own merchandise These alterations and repairs include post changes, shortening and lengthening of bracelets, chains, and necklaces, as well as simple and complex ring sizing, all in accordance with Tiffany & Co's established quality and turn-time standards
- Verbal and written English and Spanish language skills
- Operate the laser welder, laser marker, water torch, and computer technical equipment
- Experience in some types of stone-setting
- Operate the laser engraver
Timeline
Senior Jeweler Level IV
Tiffany & Company
12.2006 - Current
Bench Jeweler, Laser Engraver
Mimi so Int.
07.2005 - 12.2006
Bench Jeweler
El Socio Jewelry
12.2001 - 07.2005
Associate of Arts - Profesional Jeweler
GIA
Associate of Arts - Jewelry Design
FIT
Associate of Arts - Computer Engineering
Centro Colombiano De Estudios Profesionales
Similar Profiles
Michael DavisMichael Davis
Client Advisor at Tiffany & CompanyClient Advisor at Tiffany & Company
GHINWA (GIGI) HUSARIGHINWA (GIGI) HUSARI
Operations Professional at Tiffany & CompanyOperations Professional at Tiffany & Company
Stephania cruzStephania cruz
Team Leader at Tiffany & CompanyTeam Leader at Tiffany & Company
Miki OhashiMiki Ohashi
Salesperson at Tiffany & CompanySalesperson at Tiffany & Company
Melissa ColladoMelissa Collado
Tutor at Family TutorTutor at Family Tutor