Diego Cruz
North Hills,USA
Summary
Dynamic professional with a proven track record excelling in team building and effective communication. Successfully developed training programs that significantly enhanced player skills and fostered a positive team environment. Adept at conflict resolution and project management, driving community engagement and support through organized events.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Youth Soccer Coach
Kadima Day School
West Hills
12.2023 - Current
- Coached middle school boys' soccer team, improving individual skills and fostering teamwork.
- Developed training programs, leading to noticeable skill improvements.
- Fostered positive team environment, boosting morale and performance.
- Organized events with parents and staff, strengthening community engagement.
- Resolved team conflicts, enhancing team cohesion and collaboration.
Assistant Manager
Santa Clarita Sports Center
Valencia
12.2017 - Current
- Oversaw daily operations, ensuring efficient facility management and high customer satisfaction.
- Coordinated events, improving client experience and driving revenue growth.
- Led adult soccer league, increasing participation and fostering community engagement.
- Coach youth sports, promoting skill growth and teamwork.
- Referee games, ensuring fair play and conflict resolution.
Banquet Server
Woodland Hills Country Club
Woodland Hills
02.2023 - 04.2024
- Optimized banquet setup processes, enhancing service quality and reducing turnaround times.
- Ensured efficient service flow, boosting guest satisfaction and operational efficiency.
- Assisted in event hosting, resulting in positive guest feedback and increased repeat bookings.
- Created welcoming atmosphere, fostering guest engagement and memorable experiences.
- Performed busser and barback duties, maintaining cleanliness in high-traffic areas.
Barista
Boba Snow House
Granada Hills
01.2017 - 07.2017
- Served diverse hot and cold drinks with efficiency, ensuring customer satisfaction and repeat business.
- Maintained clean, welcoming environment, fostering positive customer experiences.
- Collaborated with team to streamline operations, improving service speed and quality.
- Implemented cleanliness protocols, enhancing store hygiene and ensuring customer safety.
- Supported team members in high-pressure situations, ensuring smooth service during peak hours.
Education
Bachelor of Science - Mechanical Engineering
Pierce College
Woodland Hills, California06.2026
High School Diploma -
Granada Hills Charter High School
Granada Hills06.2017
Skills
- Team building
- Effective communication
- Customer service
- Conflict resolution
- Project management
- Process improvement
- Equipment maintenance
Certification
ServSafe California Food Handler Certification, 8192394, 10/07/28
Languages
Spanish
Professional
Accomplishments
Kadima Day School Varsity Boys Soccer League Champions 2024-20205
Timeline
Youth Soccer Coach
Kadima Day School
12.2023 - Current
Banquet Server
Woodland Hills Country Club
02.2023 - 04.2024
Assistant Manager
Santa Clarita Sports Center
12.2017 - Current
Barista
Boba Snow House
01.2017 - 07.2017
Bachelor of Science - Mechanical Engineering
Pierce College
High School Diploma -
Granada Hills Charter High School