Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Diego Delgadillo

Las Vegas

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at La Mojarra Loca. Proven ability to enhance guest experiences through effective multitasking and team collaboration. Proficient in cash handling and menu memorization, consistently delivering outstanding service while maintaining a clean and safe environment.

Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

3
3
years of professional experience

Work History

Server

La Mojarra Loca
06.2024 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Front Desk Receptionist

Beach Park Ho
02.2022 - 04.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Education

Bachelor of Science - Ingenieria Industrial

Politecnico Gran Colombiano
Colombia
08-2012

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Safe food handling
  • Menu memorization
  • Service prioritization
  • Team collaboration

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Server

La Mojarra Loca
06.2024 - 07.2025

Front Desk Receptionist

Beach Park Ho
02.2022 - 04.2024

Bachelor of Science - Ingenieria Industrial

Politecnico Gran Colombiano
Diego Delgadillo