Diego Demacena
Goleta,CA
Summary
Experience in sales, customer service, security, and instruction across high-volume retail, event, and educational environments. Proven ability to enhance customer satisfaction, maintain safety and compliance standards, and contribute to team success through effective communication and collaboration. Currently pursuing an A.A. in Graphic Design to combine creative skills with strong operational experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Officer
Miller Event Management
Santa Barbara, California
04.2025 - Current
- Conducted regular patrols to deter and detect suspicious activities.
- Documented incidents and prepared reports for management review.
- Provided customer service support while ensuring a secure environment.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Verified photo IDs and tickets to allow guests passage.
- Checked for safety hazards and took corrective action when necessary.
Instructor
Soneca Martial Arts
Santa Monica, California
01.2024 - 06.2025
- Instructed martial arts classes for various skill levels and age groups.
- Demonstrated techniques and skills to enhance student understanding and performance.
- Maintained a safe training environment by enforcing safety protocols and guidelines.
- Provided constructive feedback to students to foster improvement and confidence.
- Collaborated with other instructors to create a cohesive training curriculum.
- Conducted lectures, demonstrations and group activities in order to enhance learning experience.
- Attended meetings, training and activities to enhance skills and credentials.
Sales Associate
SunLife Organics
Santa Monica , CA
11.2023 - 07.2024
- Assisted customers with product selection and inquiries.
- Maintained a clean and organized sales floor environment.
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves with merchandise and ensured proper product display.
- Collaborated with team members to achieve store goals daily.
- Engaged customers through friendly conversation and product knowledge sharing.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
Associate of Arts - Graphic Design
Santa Barbara City College
Santa Barbara, CA12-2025
High School Diploma -
Santa Monica High School
Santa Monica, CA06-2023
Skills
- Graphic design
- Customer service
- Team collaboration
- Project management
- Instructional techniques
- Safety compliance
Certification
- Guard Card
- Food Handlers Card
- Black Belt
Timeline
Security Officer
Miller Event Management
04.2025 - Current
Instructor
Soneca Martial Arts
01.2024 - 06.2025
Sales Associate
SunLife Organics
11.2023 - 07.2024
Associate of Arts - Graphic Design
Santa Barbara City College
High School Diploma -
Santa Monica High School
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