Diego Diaz
Supply Chain/Sales
Wharton,NJ
Summary
Results-oriented professional with 5 years of experience in operations management, account management, and sales. Combining customer service, ingenuity, and strong business acumen with project management and leadership qualities. Supports business leaders through quick thinking and the ability to relate to diverse clients and operational standards.
Overview
6
6
years of professional experience
Work History
OPERATIONS SUPERVISOR
GIRL SCOUTS OF THE USA
RANDOLPH
12.2022 - Current
- Provides direct and administrative supervision to the entire Bulk Team
- Creates and maintains required efficiency standards throughout all processes within Inbound/Outbound
- Ensures that outbound customer product is compliant according to compliance manuals
- Supervise the daily work and safety of employees engaged in receiving, replenishing and storing inbound product, including all warehouse functions, receivers and day forklift operators
- Reviews daily warehouse functions and various warehouse productivity reporting
- Coordinates communication between third party unloading service, inbound scheduling and warehouse management to ensure efficient inbound operations
- Develop, implement, and update inventory control procedures and policies to minimize losses and reduce costs
- Review inventory records and transactions for accuracy
- Organize Financial, SKU, Warehouse and Fixed Asset inventories
- Provide an annual non-profit audit to the standards of Governmental agencies and third-party auditors.
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
SUPPLY CHAIN ANALYST
BARNET
ENGLEWOOD CLIFFS
06.2022 - 10.2022
- Analyze data to identify areas of supply chain operations to improve efficiencies
- Develop and execute projects to enhance supply train operations
- Assess vendor operations and enforce compliance with quality standards
- Work with IT department and Logistics to enhance service delivery
- Review and analyze gathered data to locate areas in the supply chain process and develop methods to improve.
SENIOR LEAD SUPERVISOR SUPPLY CHAIN PLANNING
PEPSICO
WHIPPANY
06.2020 - 05.2022
- Maintain inventory levels in warehouse by partnering with sales department to ensure in-field ad activities are met
- Schedule the receiving and delivery of raw materials/finished products in a timely manner
- Utilize docks, warehouse layout and route truck loading patterns that minimize loading time
- Ensure the optimal inventory levels of full goods are maintained in order to fulfill daily sales needs
- Provide timely service to sales department, while minimizing warehouse and production cost
- Develop and motivate team to solve day-to-day operational issues and reach short and long-term performance goals
- Ensure team is adequately staffed and trained
- Maintain inventory system to aid in warehouse loadout
- Minimized inventory variances to reduce losses.
ACCOUNT CUSTOMER MANAGER
PEPSICO
KEARNY
10.2018 - 06.2020
- Drove business results in designated areas, expanded and opened new business within the geography, while providing contract recommendations for upcoming renewals
- Implemented brand marketing skills combined with sale tactics to ensure proper management of all account sizes
- Maximized volume and revenue in key assigned accounts by using fact-based selling methods
- Activated local and national marketplace initiatives and promotions to build brand development and maximize brand performance
- Analyzed customer information and business trends using IRI and Nielsen to identify and expand business opportunities
- Worked closely with the selling operations team to improve overall customer satisfaction
- Cultivated strong customer relationships
- Ensured customers are complying with PBC contract requirements and provided contract recommendations or updates at time of renewal
- Responsible for all of New Jersey territory to generate additional revenue
- Increased regional sales by an average of 25% in addition to maintaining renewals.
Education
B.S. BUSINESS MANAGEMENT -
Monmouth University
West Long Branch, NJMORRIS CATHOLIC HIGH SCHOOL
DENVILLE, NJSkills
Excellent communication skills and Fluent in Spanish Excel, Access, Power BI, PowerPoint, SAP, Word, Outlook, D365, NetSuite, WMS, and SalesForce
Bilingual
Operations Management
Customer Relations
Performance monitoring
Staff Supervision
Quality Assurance
Project Management
Customer relationship development
Team Training
Production
Logistics Oversight
Project Planning
Timeline
OPERATIONS SUPERVISOR
GIRL SCOUTS OF THE USA
12.2022 - Current
SUPPLY CHAIN ANALYST
BARNET
06.2022 - 10.2022
SENIOR LEAD SUPERVISOR SUPPLY CHAIN PLANNING
PEPSICO
06.2020 - 05.2022
ACCOUNT CUSTOMER MANAGER
PEPSICO
10.2018 - 06.2020
B.S. BUSINESS MANAGEMENT -
Monmouth University
MORRIS CATHOLIC HIGH SCHOOL
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