DIEGO DIAZ SANCHEZ
Middletown,USA
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Package Handler
FedEx
Newburgh, New York
03.2024 - 12.2024
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment
- Ensured compliance with postal regulations regarding hazardous materials handling
Cashier/Host
Buffalo Wild Wings
Middletown, NY
11.2023 - 03.2024
- Maintained a clean work environment by removing debris from the loading dock area
- Sorted packages to appropriate slide, line or belt for final distribution
- Assisted in loading delivery trucks with prepared packages
- Organized packages according to type, size, destination, and other specifications
- Greeted customers and answered any questions they had about the store's products and services
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
- Issued receipts, refunds, credits or change due to customers
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
- Ensured compliance with all safety regulations within the store environment
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Processed in bagging foods the customers have ordered
Part Time Retail Associate
Marshalls
Middletown, NY
02.2022 - 07.2023
- Greeted customers and provided excellent customer service
- Assisted customers in finding products, answered questions, and made product recommendations
- Operated cash register to process payments from customers
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters
Education
High School Diploma -
Middletown High School
Middletown, NY06.2023
Skills
- Cash Register Operation
- Customer Service
- Loss Prevention
- Verbal and Written Communication
- Reliability
- Money Handling
- Store Opening and Closing
- Positive and Professional
- Teamwork and Collaboration
- Problem-Solving
- Relationship Building
- Flexible Schedule
- Safe Food Handling
- Strong Work Ethic
- Food Handling Standards
- Team Oriented
- Truck loading
- Package loading
- Loading and unloading
- Warehouse Safety
- Heavy Lifting
Timeline
Package Handler
FedEx
03.2024 - 12.2024
Cashier/Host
Buffalo Wild Wings
11.2023 - 03.2024
Part Time Retail Associate
Marshalls
02.2022 - 07.2023
High School Diploma -
Middletown High School