Summary
Overview
Work History
Education
Skills
Timeline
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Diego Cruz

Senior Consultant
CDMX,Gustavo A. Madero

Summary

Consultant with excellent organizational and deliverable management skills. A responsible person with good customer service, including solving possible incidents, extended support, Key User training or gathering requirements for technical development.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Sap Sr Consultant

PwC Mexico
03.2023 - Current
  • Implementation of IBP modules in a global project. Demand and Inventory.
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Carried out SD lead testing rollout for Mexico and Bolivia.
  • Management customer requirements, customizing SD processes, training users, report building, high quality standards.
  • Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.

SAP Consultant

Capgemini
01.2020 - 03.2023
  • Developed client-specific documentation, enabling efficient use of SAP IBP applications and functionalities.
  • Customization of all 5 modules of the IBP suite on a global project: IBP for Demand, IBP for Inventory, IBP for Supply, IBP for S&OP, IBP Control Tower
  • Experience in SAP SD Module: Customized many OTC process like presales, sales, intercompany, consignment, free of charges, export sales and integrations with FI and MM
  • Supported continuous improvement efforts by regularly updating knowledge on relevant SAP modules and industry trends.
  • Experience in e-Billing set up (standard and Z customer transactions) Fiori app,FSDs, test evidence, SIT, UAT, SAP Notes implementation and able to manage ABAP programs, tables, fields, etc.

Education

GED -

Sap Academy
Tecnologico De Monterrey Campus Atizapan
05.2001 -

Bachelor of Science - Aeronautical Engineering

Instituto Politecnico Nacional
CDMX
05.2001 -

Skills

    Master Data Management

    User Training

    Adaptability and Flexibility

    SAP S/4HANA Conversion

Timeline

Sap Sr Consultant

PwC Mexico
03.2023 - Current

SAP Consultant

Capgemini
01.2020 - 03.2023

GED -

Sap Academy
05.2001 -

Bachelor of Science - Aeronautical Engineering

Instituto Politecnico Nacional
05.2001 -

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