Summary
Overview
Work History
Education
Skills
Languages
Abilities
Goals
Languages
Timeline
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Diego Elias Hernández

Diego Elias Hernández

Alpaugh,CA

Summary

Dynamic retail professional with proven sales goal achievement and a knack for fostering customer satisfaction, as demonstrated at Burlington. Fluent in Spanish and English, I excel in POS system operations and teamwork, driving loyalty promotion through positive and professional interactions. Skilled in department resets and maintaining high store standards.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Burlington
Buena Park, CA
09.2023 - 10.2024
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Team Member

Blaze Pizza
Buena Park
07.2023 - 09.2024
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Maintained a clean and organized work area throughout shift.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Greeted customers upon entering the store with friendly demeanor.

Education

Graduate -

La Vista/La Sierra High School

Skills

  • Department reset
  • POS system operations
  • Independent judgement
  • Sales goal achievement
  • Fluent in Spanish and English
  • Store maintenance
  • Teamwork
  • Positive and professional
  • Loyalty promotion

Languages

  • English
  • Spanish

Abilities

  • Team work, I really like teamwork, it makes me feel very useful to be able to help someone in some way. I always try to find a way to help without neglecting my own work.
  • Active listener, They are very good at listening. I have always believed that in order to fix a problem you must first understand the situation and what better way than knowing how to listen.
  • Fast Learner, I am quite fast when it comes to learning, the only thing I need is an explanation, see how it is done, and put myself to the test, with practice I end up learning things quickly.

Goals

My goals are to be able to get a job to be able to bring out many of my skills that can help my Teammates and my work, showing that I can be very useful and improve each time to become someone in the very near future.

Languages

English
Professional
Spanish
Professional

Timeline

Retail Sales Associate

Burlington
09.2023 - 10.2024

Team Member

Blaze Pizza
07.2023 - 09.2024

Graduate -

La Vista/La Sierra High School
Diego Elias Hernández