Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diego Fernandez

El Paso,TX

Summary

Dynamic professional with extensive experience in general labor and mechanics, notably at Balboa Automotive. Proven ability to enhance team collaboration and operational efficiency. Skilled in laboratory equipment usage and committed to safety protocols. Recognized for delivering exceptional results and fostering positive client relationships in high-pressure environments.

Overview

22
22
years of professional experience

Work History

General Labor

People Ready Staffing
03.2025 - 07.2025
  • Increased overall job site efficiency by assisting with general labor tasks when necessary.
  • Performed general labor tasks on concrete construction job sites using multiple power tools and specialized hand tools.
  • Increased overall crew efficiency by offering assistance in other areas when not operating cranes, such as general labor tasks or equipment transportation.
  • Utilized hand tools effectively for various general labor tasks, ensuring high-quality results.
  • Promoted teamwork through active collaboration with crew members on various aspects of project execution such as material handling, equipment operation, or general labor tasks when needed.
  • Contributed to successful project completions by providing essential support in various general labor tasks as needed.
  • Supported warehouse operations by performing general labor tasks such as sweeping floors, cleaning equipment, and organizing storage areas.
  • Collaborated with cross-functional teams to improve overall business performance and achieve operational goals.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Tow Truck Driver

Self Employed
01.2010 - 07.2023
  • Operated tow truck to safely transport vehicles and assist stranded motorists.
  • Conducted vehicle inspections to ensure compliance with safety regulations and operational standards.
  • Provided excellent customer service by communicating clearly with clients regarding tow services.
  • Managed equipment and tools effectively to maintain operational efficiency during towing processes.
  • Responded promptly to emergency calls, demonstrating adaptability in high-pressure situations.
  • Collaborated with dispatch team to optimize response times for service requests.
  • Assisted in training new drivers on company procedures and safety protocols.
  • Maintained accurate records of towing services provided, ensuring accountability and transparency.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
  • Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
  • Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Operated with safety and skill to avoid accidents and delays.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
  • Ensured accurate billing by collecting payment from customers at the time of service completion when necessary.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Completed routine maintenance on truck to keep in working order.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.

Master Mechanic

Balboa Automotive
07.2006 - 07.2010
  • Diagnosed and repaired complex mechanical issues in various vehicles, ensuring optimal performance.
  • Led a team of mechanics to enhance workflow efficiency and reduce turnaround times on repairs.
  • Implemented preventative maintenance programs, increasing equipment longevity and reliability across the fleet.
  • Trained junior mechanics on advanced diagnostic techniques and safety protocols, fostering skill development.
  • Collaborated with service advisors to prioritize repair orders based on urgency and customer needs.
  • Utilized diagnostic tools and software to accurately assess vehicle conditions and recommend solutions.
  • Streamlined repair processes by identifying bottlenecks and proposing effective solutions for improvement.
  • Maintained compliance with industry standards and regulations, ensuring safe operating procedures in the workshop.
  • Delivered exceptional results under strict deadlines, prioritizing tasks based on customer needs and available resources.
  • Improved vehicle performance by conducting thorough diagnostics and implementing effective repair solutions.
  • Demonstrated versatility in servicing a wide range of vehicle makes and models, catering to diverse customer needs and preferences.
  • Adapted quickly to evolving priorities in a fast-paced shop setting while maintaining high-quality workmanship standards at all times.
  • Achieved cost savings for customers by recommending alternative repair options when appropriate without compromising quality or safety standards.
  • Exceeded customer expectations with detailed explanations of repairs completed, ensuring transparency and trust in the service provided.

Warehouse Worker

The Expeditor
07.2004 - 07.2005
  • Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
  • Maintained accurate inventory records using barcode scanning systems.
  • Inspected incoming shipments for quality assurance and compliance with specifications.
  • Coordinated logistics for timely dispatch of orders to customers.
  • Implemented process improvements to enhance workflow efficiency in warehouse operations.
  • Monitored stock levels, ensuring optimal supply availability at all times.
  • Collaborated with team members to streamline packaging and shipping processes.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
  • Reduced waste, implementing recycling procedures for packaging materials.
  • Reduced order processing times with meticulous attention to order picking and packaging.

Construction and Excavation

Fernandez Construction and Excavation
07.2003 - 07.2004
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Bulldozer Technician - Construction Engineering

Hceta
Phenix City, AL
08.2006

Excavator Technician - Construction Engineering

Hceta
Phenix City, AL
08.2006

Heavy Equipment - Construction Engineering

Hceta
Phoenix, Al
08.2006

Backhoe Loader Technician - Construction Engineering

Hceta
Phenix City, AL
08.2006

Skills

  • General labor
  • Medical laboratory scientist (MLS) (MT)
  • Laboratory equipment usage
  • Knowledge of laboratory safety procedures
  • Cross-functional team collaboration
  • Employment and labor laws
  • Team collaboration mastery
  • Collaboration with professionals

Timeline

General Labor

People Ready Staffing
03.2025 - 07.2025

Tow Truck Driver

Self Employed
01.2010 - 07.2023

Master Mechanic

Balboa Automotive
07.2006 - 07.2010

Warehouse Worker

The Expeditor
07.2004 - 07.2005

Construction and Excavation

Fernandez Construction and Excavation
07.2003 - 07.2004

Bulldozer Technician - Construction Engineering

Hceta

Excavator Technician - Construction Engineering

Hceta

Heavy Equipment - Construction Engineering

Hceta

Backhoe Loader Technician - Construction Engineering

Hceta

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Diego Fernandez