Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Diego Franco

San Lorenzo,CA

Summary

Proven track record in enhancing customer experiences and operational efficiency, notably at Safeway. Skilled in stock rotation and maintaining high cleanliness standards, I excel in team collaboration and guest relations. Demonstrated ability to improve productivity by implementing resourceful solutions, ensuring customer satisfaction and support.

Overview

6
6
years of professional experience

Work History

Produce Clerk

Safeway
12.2023 - Current
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
  • Pleasantly greeted customers and provided prompt and courteous service.

Valet

Jsx
08.2022 - 06.2023
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
  • Answered guest's questions about property amenities and services.
  • Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
  • Developed rapport with repeat customers, remembering names and preferences for personalized service experiences.

Busser

Otaez Mexican Restaurant
06.2018 - 08.2021
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.

Education

Associate Degree For Veterinary Technician - Veterinary Science

Carrington College
San Leandro, CA
04.2025

High School Diploma -

Encinal High School
Alameda, CA
06.2021

Skills

  • Positive Attitude
  • Stock Rotation
  • Flexible Schedule
  • Training and mentoring
  • Cleaning and sanitizing
  • Team Collaboration
  • Professional Appearance
  • Guest Relations
  • Resourcefulness
  • Customer Communication

Hobbies

I enjoy going horseback riding at my family's ranch in Castro Valley. I've been around livestock animals since I was 5 years old, I enjoy spending time with family and friends. I also enjoy listening to music, and getting to know new people

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Produce Clerk

Safeway
12.2023 - Current

Valet

Jsx
08.2022 - 06.2023

Busser

Otaez Mexican Restaurant
06.2018 - 08.2021

Associate Degree For Veterinary Technician - Veterinary Science

Carrington College

High School Diploma -

Encinal High School

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Diego Franco