Diego Furlan
Yulee,Florida
Summary
Highly motivated and dynamic sales professional with 5 years of experience as an Account Executive in the SaaS space. Recognized for consistently achieving and surpassing sales targets while maintaining a customer-centric approach. Excellent communication and negotiation skills combined with a strong ability to develop strategic partnerships. Demonstrated expertise in prospecting, qualifying leads, conducting presentations, and closing deals.
Overview
7
7
years of professional experience
Work History
Account Executive
SMB, Birdeye
02.2022 - 07.2023
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Collaborated with internal teams to develop account strategy.
- Managed sales cycle to maintain solid customer base.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Attended networking events to build relationships and identify sales opportunities.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Serviced accounts and proposed new products and services to maximize revenue.
Account Executive
SMB, JumpCrew
08.2021 - 02.2022
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Established close relationships with new small business prospects.
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
- Developed and managed strong and growing pipelines of prospective small business customers.
- Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
Senior Account Executive AVOXI
11.2016 - 12.2019
- Consistently demonstrated a track record of success exceeding monthly sales quotas (100%-125%).
- Partnered with internal cross-functional teams to deliver our prospects expectations ensuring long business relationships and growth opportunities.
- Held Meetings and Online Presentations for Demos - Hosted VoIP Interface | SaaS.
- Analyzed consumer needs via our updated online product listing and developing innovative solutions; such as Vanity ITFS Numbers.
- Contacted prospective customers to develop new business opportunities.
- Collaborated in the training of new Account Executives. Adhered to a define lead generation process within SFDC. Qualified and managed lead entry, transition and updated account information using SFDC.
- Created a qualified pipeline from prospecting activity in collaboration with our marketing team.
Education
BBA - Marketing & Sales Management
Kennesaw State University
Kennesaw, GA12.2012
Skills
- Prospecting and Lead Generation
- Relationship Building
- Negotiation and Closing
- Presentation and Communication
- CRM Systems and Sales Tools
- Problem Solving and Strategic Thinking
- Resilience and Persistence
- Strong Presentation Skills
- Prospecting and Cold Calling
Languages
Spanish
Native or Bilingual
Timeline
Account Executive
SMB, Birdeye
02.2022 - 07.2023
Account Executive
SMB, JumpCrew
08.2021 - 02.2022
Senior Account Executive AVOXI
11.2016 - 12.2019
BBA - Marketing & Sales Management
Kennesaw State University