Summary
Overview
Work History
Education
Skills
Languages
Cash Handling
Timeline
Generic

Diego Galeano

Riverview,FL

Summary

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Overview

6
6
years of professional experience

Work History

Server

Plaza Mexico Bar&grill
Sun City Center, FL
05.2023 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Prepared checks, itemizing total meal costs and taxes.
  • Presented menus and answered questions regarding items.

Food Runner

Three Amigos
Brandon, FL
02.2023 - 03.2024
  • Assisted servers in setting up tables for guests.
  • Organized food orders and ensured accuracy of items served to customers.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Informed servers of any special dietary needs or allergies communicated by customers.
  • Ensured that all orders were correct before leaving the kitchen area.
  • Provided assistance with clearing plates from tables after meals were completed.
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.

- Responded promptly to customer inquiries and requests for additional items or services.

Line Cook

Applebee's Grill + Bar
Riverview, FL
04.2023 - 05.2023
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Stocked and restocked kitchen supplies as needed.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Cooked multiple orders simultaneously during busy periods.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Kept stations stocked and ready for use to maximize productivity.
  • Set up workstations with needed ingredients, utensils and cooking equipment.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.

Fry Cook

Longhorn Steakhouse
Riverview, FL
01.2020 - 02.2023
  • Cleaned dishes, pots, pans and utensils.
  • Swept and mopped floors to maintain cleanliness in the kitchen area.
  • Stocked shelves with food supplies, such as canned goods and dry ingredients.
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
  • Disposed of garbage according to health regulations.
  • Received deliveries of food items and stored them properly.
  • Operated dishwashers to sanitize dishes and silverware.
  • Maintained a neat work station throughout shift hours.
  • Followed all health code guidelines when handling food items.
  • Organized storage areas for efficient access to items when needed.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
  • Peeled and cut fruit and vegetables to prepare for cooking or serving.
  • Stocked and restocked food items on the line.
  • Prepared menu items such as french fries, onion rings, fish, chicken and other deep fried foods.
  • Verified that prepared food met all standards for quality and quantity.
  • Followed all safety and sanitation guidelines when handling food and cleaning kitchen areas.
  • Maintained a clean work area by washing dishes, utensils, equipment and counters throughout shift.
  • Inspected fryers regularly to ensure optimal performance and temperature levels.
  • Cooked orders according to customer specifications within established time frames.
  • Operated deep fryers safely while cooking food items as per customer requests.
  • Monitored product freshness and discarded out-of-date items according to health regulations.
  • Communicated with customers about order details in a friendly manner.
  • Trained new employees on fryer operation techniques.
  • Performed daily maintenance checks on fryers including oil level monitoring.
  • Coordinated with team members to ensure timely completion of orders during peak hours.
  • Participated in regular staff meetings to discuss operational issues or improvements related to customer service or quality control efforts.
  • Wiped down counters with sanitizing spray to avoid contamination and foodborne illnesses.
  • Kept stations stocked and ready for use to maximize productivity.
  • Cooked multiple orders simultaneously during busy periods.
  • Communicated with kitchen staff to complete orders quickly.
  • Restocked kitchen supplies and food items to properly prepare for food service.
  • Restocked and rotated food products using first-in, first-out method.
  • Set up station according to standard operating procedures with ample backup product to complete shift.

Catering Assistant

Edible Arrangements
Riverview, FL
02.2019 - 06.2019
  • Prepared food items according to recipes and instructions.
  • Ensured quality control of all food products before serving.
  • Organized buffet tables, beverage areas, and other service stations prior to events.
  • Cleaned kitchen equipment and surfaces after each event.
  • Received orders from clients and communicated details to the chef team accordingly.
  • Maintained a safe working environment by adhering to safety protocols at all times.
  • Assisted in developing menus based on seasonality of ingredients available locally.
  • Maintained cleanliness and organization of kitchen stations and storage areas.

Education

Associate of Arts - Music

Hillsborough Community College
Tampa, FL
05-2024

High School Diploma -

Easy Bay High School
Gibsonton, FL
05-2019

Skills

  • Table Bussing
  • Food Running
  • Table Setting
  • Safe Food Handling
  • Guest Engagement
  • Food Delivery
  • Supply Restocking
  • Check payment processing
  • Service prioritization
  • Quality Control
  • Performance Improvement
  • Strong Work Ethic
  • Regulatory Compliance
  • Cash Handling
  • Food safety understanding
  • High-volume dining
  • Sales expertise
  • Dining customer service
  • Positive and professional
  • Professional Appearance
  • Dish preparation
  • Food station setup
  • Order Accuracy
  • Guest Seating
  • Menu presentation
  • Ordering Procedures

Languages

Spanish
Native/ Bilingual

Cash Handling

  • Proficient in handling cash, credit, and debit transactions
  • Experience in operating cash registers and POS systems
  • Ability to count and balance cash drawers accurately
  • Knowledge of cash handling procedures and security protocols
  • Answer customer queries regarding merchandise and checking prices

Timeline

Server

Plaza Mexico Bar&grill
05.2023 - Current

Line Cook

Applebee's Grill + Bar
04.2023 - 05.2023

Food Runner

Three Amigos
02.2023 - 03.2024

Fry Cook

Longhorn Steakhouse
01.2020 - 02.2023

Catering Assistant

Edible Arrangements
02.2019 - 06.2019

Associate of Arts - Music

Hillsborough Community College

High School Diploma -

Easy Bay High School
Diego Galeano