Diego Garcia
Murrieta,CA
Summary
Proven multitasker and leader, I enhanced guest experiences and operational efficiency by leveraging exceptional customer service and POS system proficiency. Skilled in fostering teamwork and maintaining high cleanliness standards, I consistently delivered quality service, achieving a positive reputation through professional guest engagement and effective complaint resolution. Dependable employee providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server/Cashier
Havana Kitchen
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Driver
On Track, Inc
11.2023 - 01.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Shelf Stocker
88 Ranch Market
10.2021 - 10.2023
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Checked and pulled defective or expired products from shelves.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Assisted in training new employees on store procedures, fostering teamwork and promoting a knowledgeable workforce.
- Demonstrated adaptability by switching between various departments as needed, ensuring all areas remained fully stocked.
Cook's Assistant
Papa's Grotto
07.2021 - 09.2021
- Worked with chef to prepare daily food specials and other supplies.
- Followed recipes closely for consistent taste, quality and presentation.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepared food orders to support waitstaff and other team members.
Education
GED -
Mt San Jacinto College
San Jacinto, CA04.2023
Diploma - Barista
GQB
Temecula, CA12.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Hospitality service expertise
- Supply Restocking
- Food safety understanding
- Table Bussing
- Foreign language proficiency
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Server/Cashier
Havana Kitchen
01.2024 - Current
Driver
On Track, Inc
11.2023 - 01.2024
Shelf Stocker
88 Ranch Market
10.2021 - 10.2023
Cook's Assistant
Papa's Grotto
07.2021 - 09.2021
GED -
Mt San Jacinto College
Diploma - Barista
GQB