Diego Garcia
Billings,MT
Summary
Adaptable and detail oriented professional with a proven ability to quickly learn, master, and effectively apply obtained knowledge in any environment. Demonstrated expertise in manual labor, tool, and equipment operation, ensuring safety and maintaining well organized workspaces. Recognized for thriving under pressure in a fast-paced environment while maintaining high-quality results. Committed to contributing positively to a team while being a leader, embracing new challenges and opportunities for growth. Proficient in the use of computer software and hardware including Microsoft, Apple, and Linux. Praised by peers and family for producing pleasant visual and auditorial art.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hardware Sales Associate
Shipton's Big R
Billings, MT
01.2025 - 02.2025
- Provided accurate information on products and services to customers.
- Developed strong relationships with customers.
- Greeted customers and provided exceptional customer service.
- Optimized inventory through effective tagging and product arrangement.
- Answered telephone inquiries professionally.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Maintained a clean work area.
Political Canvasser
Montana Families
Billings, MT
09.2024 - 11.2024
- Identified potential supporters for the candidate's campaign through conversations with voters.
- Utilized data entry software to track canvassing progress and results.
- Developed and implemented door-to-door canvassing strategies to increase voter awareness of political issues.
- Gathered accurate information and utilized informative speech to sway public opinion.
- Maintained professional and relatable interactions to achieve high contact rates, and respect people's personal spaces.
- Memorized and recited specific scripts to voters, prepared by the campaign.
- Fostered active and positive discussions to build connections with voters.
- Knocked on assigned household doors while collecting data about voter preferences.
- Met with supervisor daily to submit completed assignments and discuss progress.
- Traveled to nearby, isolated areas in Montana to compile data.
Shop Worker
Big Sky Offroad And Automotive
Billings, MT
08.2024 - 09.2024
- Ensured shop cleanliness.
- Optimized layout of tools.
- Directed repositioning of vehicles with dolly equipment.
- Supported mechanical tasks to ensure efficient operation.
- Gathered garbage from various locations within the building premises.
Tire and Lube Technician
Tire Rama
Billings, MT
01.2024 - 06.2024
- Operated lifts in order to raise vehicles off of the ground.
- Performed comprehensive inspections, and topped off vehicle fluids, if necessary.
- Adjusted tire pressure on vehicles, and informed the customer of any leaks or tire damage.
- Rotated tires and checked brakes on vehicles.
- Completed paperwork accurately and promptly, documenting tire tread depth, tire pressure, and any issues found.
- Inspected vehicles for any leaks, damage to gaskets, hoses, and chassis.
- Balanced wheels using a computerized wheel balancer machine.
- Worked effectively in team environments to make the workplace more productive.
- Mounted and dismounted customer tires.
- Changed customers' oil and filter.
- Checked that the proper oil level amount was present.
- Documented mileage, date, and initials during procedure.
- Removed and reinstalled wheels from vehicles with hand, air, and power tools.
- Answered customer questions regarding vehicle maintenance, and recommended any necessary repair work to keep vehicles operating properly.
- Ensured that the shop area was maintained and clean at all times, including the floors, tools, and equipment.
- Replaced engine air filters and cabin air filters on customer vehicles.
- Replaced lights and wiper blades.
Feed Loader
Hubbard Feeds
Billings, MT
09.2023 - 01.2024
- Completed day-to-day duties accurately and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Collected empty pallets for reuse or disposal in accordance with company policy.
- Stretched wrap and moved skids to finished goods staging area.
- Maintained the cleanliness of the warehouse by sweeping the floors and removing debris.
- Operated forklift to move, load, and unload materials from trucks or other vehicles.
Maintenance Crew Member and Trainer
Arby's
Billings, MT
02.2022 - 07.2023
- Organized food preparation stations and regularly replenished supplies.
- Lunchtime preparations completed ahead of opening.
- Operated machinery for cutting meat.
- Instructed new hires.
- Organized truck deliveries involving dry stock and frozen goods.
- Maintained and operated fry station efficiently.
- Cleared walkways of snow and ice during winter months.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Removed roast beef from ovens upon reaching correct temperature.
- Thoroughly cleaned frying equipment, refilled with new oil and installed a replacement filter.
- Acquired necessary stock from other locations.
- Ensured high levels of customer satisfaction.
- Prepared and assembled food items to meet quality standards.
- Contributed to the back-line process.
Front End Cashier
Walmart
Billings, MT
11.2021 - 01.2022
- Checked personal identifications during alcohol and tobacco sales.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Greeted customers warmly and asked if they needed help.
- Operated electronic scanners to enter product information into computer system.
- Assisted customers in locating items throughout the store.
- Adhered to social distancing protocols and wore mask or face shield.
- Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
- Provided accurate change to customers when making transactions.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained current knowledge of store promotions to highlight sales to customers.
Front End Associate
Costco
Billings, MT
08.2021 - 10.2021
- Assisted customers with loading their purchases into their vehicles.
- Placed store merchandise in neat arrangements on shelves and displays.
- Gathered and corralled shopping carts and helped guests carry larger items.
- Engaged customers in friendly conversation, carefully handled boxed items, offered additional services, and thanked members for their business.
- Kept the aisles neat and organized, including sweeping.
- Ensured all carts are in working condition and reported any damages.
- Provided assistance to customers by answering questions about products or services available in the store.
- Loaded merchandise onto conveyor belts during checkout process.
Maintenance Crew Member and Trainer
Wendy's
Billings, MT
12.2020 - 07.2021
- Cleared walkways of snow and ice during winter months.
- Managed unloading of shipments into cooler, freezer, and dry storage areas.
- Completed daily opening responsibilities.
- Operated drive-thru window efficiently.
- Remained calm under high-pressure situations.
- Cleaned vents and replaced filters to verify proper air flow.
- Sanitized workstation before and after shift to prevent illness and food contamination.
- Made sure that all orders were filled in an accurate and timely manner.
- Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
- Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
- Safely operated ovens, grills, and other kitchen equipment.
- Maintained cleanliness and organization of line workstations.
- Responded promptly and courteously to guest inquiries and complaints.
- Kept work area clean at all times by sweeping floors, wiping down counters, tables with sanitizer solution and washing dishes, utensils properly after each shift.
- Operated fry station efficiently.
- Executed accurate entry of customer orders.
- Maintained cleanliness and organization in the food preparation area.
Lube Technician
Fly-In Lube
Lockwood, MT
07.2020 - 12.2020
- Ensured that all tools were properly stored after use in order to maintain a clean working environment.
- Adjusted tire pressure on vehicles, and informed customers of leaks and tire damage.
- Performed oil changes and lubrication services on a variety of vehicles, including semis.
- Handled operation of floor scrubbing equipment.
- Drained motor oil, changed oil filters and greased chassis fittings.
- Recognized safety hazards while working with tools and machinery in order to avoid injury or property damage.
- Recognized by management for providing exceptional customer service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
COVID-19 Sanitation Worker
Albertson's
Billings, MT
03.2020 - 06.2020
- Retrieved carts from the parking areas and moved them into corrals.
- Sanitized carts to maintain cleanliness.
- Disinfected handles and high-touch surfaces.
- Maintained positive working relationship with fellow staff and management.
Customer Service Representative
Hello Fresh
Billings, MT
09.2019 - 01.2020
- Resolved logistics issues for customers.
- Managed client interactions via phone, email, and chat.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Monitored customer satisfaction levels through surveys and feedback forms.
- Regularly fulfilled customer service metrics for each day and month.
- Collaborated with coworkers to achieve goals.
- Provided technical support for the floor.
- Developed strong relationships with customers by providing personalized assistance and support.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Updated and maintained databases with current information.
- Provided accurate information about products and services to customers.
- Developed strong customer relationships to encourage repeat business.
Crew Member
Taco Bell
Billings, MT
04.2019 - 09.2019
- Assisted in reopening the store after closing.
- Handled order taking via headset.
- Sanitized beverage dispensers.
- Managed transactions and prepared drinks.
- Ensured secure and efficient closing process.
- Ensured cleanliness of the kitchen area after store closing.
- Processed customer payments promptly.
- Ensured high standards of cleanliness for all floor areas.
- Maintained safe food handling practices to prevent germ spread.
- Presented orders to guests within anticipated service times.
Crew Member
Wendy's
Billings, MT
09.2018 - 04.2019
- Coordinated drive-thru orders.
- Processed front end orders efficiently.
- Managed cash and card transactions.
- Managed high-demand frying tasks in busy periods.
- Performed cleaning tasks consistently.
- Executed daily closing responsibilities effectively.
- Maintained cleanliness of lobby and bathrooms.
- Cleaned restaurant tables.
- Optimized sale transactions efficiently.
Crew Member
McDonald's
Billings, MT
11.2017 - 12.2017
- Collaborated with team to ensure timely and accurate sandwich orders.
- Coordinated drive-thru order handouts efficiently.
- Contributed to back line processes.
- Stayed calm in high-pressure situations.
- Ensured cleanliness of the workspace.
Education
GED -
West High
Billings, MT05-2019
Skills
- Sales techniques
- Customer service
- Product knowledge
- Data entry
- Effective communication
- Team collaboration
- Problem solving
- Technical support
- Computer proficiency
- Honest and dependable
- Friendly and helpful
- Cash handling
- Vehicle maintenance and inspection
- Automotive diagnostics
- Hand and power tools
- New employee training
- Safety policies and procedures
- Attention to detail
Affiliations
- Playing guitar
- Working on family and friends' vehicles
- Spending time with newborn son and wife
- Recording music and writing
Certification
- Completion of Ford Driving Course 2019
References
References available upon request.
Timeline
Hardware Sales Associate
Shipton's Big R
01.2025 - 02.2025
Political Canvasser
Montana Families
09.2024 - 11.2024
Shop Worker
Big Sky Offroad And Automotive
08.2024 - 09.2024
Tire and Lube Technician
Tire Rama
01.2024 - 06.2024
Feed Loader
Hubbard Feeds
09.2023 - 01.2024
Maintenance Crew Member and Trainer
Arby's
02.2022 - 07.2023
Front End Cashier
Walmart
11.2021 - 01.2022
Front End Associate
Costco
08.2021 - 10.2021
Maintenance Crew Member and Trainer
Wendy's
12.2020 - 07.2021
Lube Technician
Fly-In Lube
07.2020 - 12.2020
COVID-19 Sanitation Worker
Albertson's
03.2020 - 06.2020
Customer Service Representative
Hello Fresh
09.2019 - 01.2020
Crew Member
Taco Bell
04.2019 - 09.2019
Crew Member
Wendy's
09.2018 - 04.2019
Crew Member
McDonald's
11.2017 - 12.2017
GED -
West High
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