Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Education and Training
Timeline
Generic

Diego Garcia

Santa Fe

Summary

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Hotel Santa Fe Hacienda & Spa
02.2025 - Current
  • Collected room deposits, fees, and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer problems and complaints.
  • Compiled information from files and research to satisfy information requests.
  • Helped office staff prepare reports and presentations for internal or client-related use.

Sales Associate

Solor works
04.2024 - Current
  • Developed trusting relationships with customers by making personal connections.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Adapted sales strategies based on customer interactions and feedback to improve results.

Landscaper

Rosales Landscaping And Construction
03.2023 - Current
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Performed planting, watering, mulching, and edging of lawns.
  • Assisted with irrigation system maintenance and repair.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.

Cleaning Contractor

The Butler Did It
08.2023 - 02.2024
  • Sanitized frequented areas and equipment using approved supplies.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

Food Runner /Restaurant Server

Opuntia
11.2022 - 08.2023
  • Participated in team meetings to discuss service improvements and guest feedback.
  • Maintained knowledge of menu items and daily specials to answer customer inquiries.
  • Efficiently delivered food orders from kitchen to tables, ensuring timely service.
  • Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
  • Removed dishes and glasses from tables for cleaning.
  • Provided exceptional customer service, responding promptly to requests and concerns.

Food Runner

Tomasitas
04.2020 - 11.2022
  • Removed dishes and glasses from tables for cleaning.
  • Adhered to food safety and handling protocols to maintain a hygienic service environment.
  • Monitored food quality before serving, ensuring all dishes met establishment standards.
  • Collaborated with kitchen staff to manage order accuracy and address any discrepancies.
  • Provided exceptional customer service, responding promptly to requests and concerns.
  • Actively contributed to the team by taking on additional duties during staff shortages or special events.

Education

High School Diploma -

The Master Program
Santa Fe, NM
05-2024

Skills

  • Promotional support
  • Order Processing
  • Product Sales
  • Client Account Management
  • Customer Needs Assessment
  • Sales Development
  • Sales Goals Attainment
  • Customer Service
  • Cash Handling Accuracy
  • Appointment confirmation
  • Departmental support
  • Correspondence typing
  • Mail distribution
  • Travel coordination
  • Conflict management
  • Listening skills
  • Time management
  • Hospitality services
  • Cash handling
  • Task delegation
  • Fluent in spanish and english

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Languages

English
Full Professional
Spanish
Native/ Bilingual

Education and Training

other

Timeline

Front Desk Receptionist

Hotel Santa Fe Hacienda & Spa
02.2025 - Current

Sales Associate

Solor works
04.2024 - Current

Cleaning Contractor

The Butler Did It
08.2023 - 02.2024

Landscaper

Rosales Landscaping And Construction
03.2023 - Current

Food Runner /Restaurant Server

Opuntia
11.2022 - 08.2023

Food Runner

Tomasitas
04.2020 - 11.2022

High School Diploma -

The Master Program

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