Diego Gavino
Riverside,WA
Summary
Deliberate Lead Custodian with many years of experience facilitating janitorial and light maintenance operations for large high-use buildings. Safety-minded professional following OSHA regulations and exercising best practices for chemical and implement use. Thoughtful supervisor managing schedules and supporting employees for optimal coverage.
Overview
18
18
years of professional experience
Work History
Lead Custodian
Riverside Unified School District
Riverside, CA
01.2018 - Current
- Performed daily custodial duties, including sweeping, mopping, dusting, and waxing floors; cleaning windows; emptying garbage cans; and restocking supplies.
- Maintained inventory of custodial equipment and materials; ordered additional supplies as needed.
- Supervised a team of custodians to ensure tasks were completed according to safety regulations and quality standards.
- Trained new employees in proper use of cleaning products, equipment operation, safety procedures, and customer service protocols.
- Inspected work areas regularly to identify potential hazards or maintenance needs.
- Monitored security systems; responded promptly to alarms or breaches in security protocol.
- Created reports outlining job performance metrics for each member of the custodial team.
- Assisted with event setup, teardown as necessary; moved furniture, equipment as requested by customers.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Reported or resolved observed hazards observed and followed up to verify resolution.
Supervisor
Vons Grocery Store
Corona, CA
03.2007 - 03.2021
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Created new strategies for improving customer service standards within the organization.
- Implemented cost-cutting measures without compromising quality of services offered.
- Analyzed financial data related to departmental budgeting activities on a regular basis.
- Developed marketing plans that helped increase sales revenue by 20%.
- Monitored employee productivity to provide constructive feedback and coaching.
Education
High School Diploma -
Cabrillo High School
Long Beach, CA08-2007
Skills
- Groundskeeping
- Pest Control
- Maintenance and repair
- Communication
- Waste disposal
- Cleaning
- Facility Preparation
- Team Management
- Maintenance Scheduling
- Leaf blowing
- Window Washing
- Special Event Preparation
- Minor Mechanical Repair
- Facilities Maintenance
- Damage Prevention
- Power Equipment Operation
- Floor waxing
- Painting
- Lawn Mowing
- Restroom Servicing
- Basic Mathematics
- Plumbing Repairs
- Work Orders
Languages
Spanish
Professional
Timeline
Lead Custodian
Riverside Unified School District
01.2018 - Current
Supervisor
Vons Grocery Store
03.2007 - 03.2021
High School Diploma -
Cabrillo High School
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