Diego Gil
HIALEAH,FL
Summary
Results driven professional with expertise in customer engagement and sales processing. Proven ability to streamline operations and enhance customer experiences, fostering lasting relationships and driving sales growth.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Online Sales Assistant
Clothing brand
Hialeah, FL
09.2025 - Current
- Collaborated with marketing team to optimize promotional campaigns, increasing customer engagement.
- Monitored social media channels to gather customer feedback and boost engagement.
- Assisted customers with online orders and product inquiries, enhancing customer satisfaction.
- Updated inventory to maintain accurate product listings, supporting seamless online shopping experience.
- Processed customer returns and exchanges with efficiency.
Membership Sales Consultant
Crunch Fitness
Pembroke Pines, Florida
09.2024 - Current
- Led facility tours showcasing equipment and amenities to drive interest in memberships.
- Informed potential clients about fitness programs and services to enhance engagement.
- Identified opportunities for cross-selling additional products based on customer needs.
- Cultivated customer relationships that contributed to sales growth.
- Facilitated member engagement through targeted events and promotions.
- Processed membership applications and payments with efficiency.
- Addressed member concerns, delivering timely solutions.
Customer Service Representative
sawgrass recreation park
Weston, Florida
05.2022 - 07.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with inquiries about park attractions, ensuring accurate information and enhancing visitor experience.
- Managed ticket sales and handled cash transactions efficiently.
- Provided information on park rules, safety guidelines, and procedures.
- Resolved customer complaints, escalating issues when necessary to maintain high service standards.
- Collaborated with team members to ensure smooth daily operations.
- Trained new staff on customer service best practices and park policies, fostering a knowledgeable team to improve service quality.
Education
Bachelor of Business Administration -
Wheeling University
Wheeling, WV08-2026
General Studies -
Southeastern Illinois College
Harrisburg, IL08-2024
General Studies -
Allegany College of Maryland
Cumberland, MD08-2022
Skills
- Sales techniques
- Customer service
- Inventory management
- Marketing collaboration
- Data analysis
- Project management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Online Sales Assistant
Clothing brand
09.2025 - Current
Membership Sales Consultant
Crunch Fitness
09.2024 - Current
Customer Service Representative
sawgrass recreation park
05.2022 - 07.2024
Bachelor of Business Administration -
Wheeling University
General Studies -
Southeastern Illinois College
General Studies -
Allegany College of Maryland