Diego Gutierrez-Vera
Eatontown,NJ
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Connectivity Expert
AT&T, 3710 Route 9 North
Freehold, NJ
12.2024 - Current
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Team Member
Starbucks, 1 Premium Outlet Blvd
Tinton Falls, NJ
11.2023 - 12.2024
- Prepared and served high-quality coffee beverages to ensure customer satisfaction
- Maintained cleanliness of workstations and dining areas to uphold health standards
- Collaborated with team members to enhance workflow during peak hours
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Dining Room Attendant
Five Guys, 2301 Asbury Ave
Ocean, NJ
02.2023 - 02.2024
- Assisted customers with menu selections and addressed inquiries to ensure satisfaction.
- Maintained cleanliness and organization in dining area to enhance guest experience.
- Provided attentive service and proactively assessed guest needs.
Sales Lead
Journeys, 1 Premium Outlets Blvd
Tinton Falls, NJ
04.2022 - 04.2023
- Led team in achieving sales targets through effective coaching and performance management.
- Developed and implemented merchandising strategies to enhance product visibility and customer engagement.
- Established strong relationships with customers, resulting in increased loyalty and repeat business.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Education
High School Diploma -
Monmouth Regional High School
NJ06-2023
Skills
- Effective Communication- Proficient in conveying ideas and information clearly and concisely to foster smooth interactions and collaborations
- Optimism- Demonstrated ability to maintain a positive and constructive outlook, fostering a motivated and enthusiastic atmosphere
- Determination- resilient and tenacious in pursuing goals, overcoming challenges, and achieving desired outcomes
- Level-headedness- capable of remaining composed and making sound decisions even in high pressure situations, ensuring rational and calm responses
- Customer service
- Attention to detail
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Connectivity Expert
AT&T, 3710 Route 9 North
12.2024 - Current
Team Member
Starbucks, 1 Premium Outlet Blvd
11.2023 - 12.2024
Dining Room Attendant
Five Guys, 2301 Asbury Ave
02.2023 - 02.2024
Sales Lead
Journeys, 1 Premium Outlets Blvd
04.2022 - 04.2023
High School Diploma -
Monmouth Regional High School