Diego Guzmán
Madison,WI
Summary
Passionate, spirited and classically trained culinary professional, skilled in building relationships and developing high-performing teams. Leader in delivery of excellent customer service. Equipped to apply restaurant operational experience to grow world-class organizations. Dedicated to food safety, customer service best practices and quality food service, Great English and fluent in Spanish.
Overview
7
7
years of professional experience
Work History
Executive Chef
Everly
01.2024 - Current
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Developed strong relationships with vendors, negotiating competitive prices on ingredients and supplies.
Executive Sous Chef
Bar corallini
01.2022 - 01.2024
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Trained kitchen workers on culinary techniques.
- Supervised dramatic changes to kitchens, adhered to health department standards and handled customer requests for healthier food options.
- Focused on customer satisfaction, creating delicious cuisine to impress diners.
- Created new menu items, managed food expenses and supervised quality to ensure adherence to standards.
- Monitored meals served for temperature and visual appeal.
- Created recipes, incorporating various techniques, to build flavor and unique visual appeal.
Server
The Edgewater Hotel
04.2022 - 11.2022
- Presented menus to guests to answer questions about offered items and make suitable recommendations.
- Trained new employees to perform duties.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Provided exceptional service to high volume of daily customers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Sous Chef
Ancho and Agave
10.2020 - 01.2022
- Supervised dramatic changes to kitchens, adhered to health department standards and handled customer requests for healthier food options.
- Supervised specialty dish preparation to satisfy customer requests and cater to various dietary needs.
- Monitored meals served for temperature and visual appeal.
- Supervised over 20 BOH staff members and delivered mentorship to strengthen kitchen skills.
Kitchen Manager
Great Dane
07.2017 - 10.2020
- Received, organized and rotated paper goods and food ingredients.
- Trained workers in food preparation and cleaning roles to facilitate restaurant operations.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Trained employees on cooking techniques, safety standards and performance strategies.
Education
National Restaurant Association
2022
Madison College
2022
Skills
- Inventory Management
- Budgeting and Cost Control
- Verbal and Written Communication
- Safe Food Handling
- Food Safety Understanding
- Dining Customer Service
- Menu Memorization
- Cool Under Pressure
- Table Setting Arrangements
- Workflow Coordination
- Bilingual
Languages
English
Full Professional
Spanish
Native or Bilingual
Italian
Professional Working
Timeline
Executive Chef
Everly
01.2024 - Current
Server
The Edgewater Hotel
04.2022 - 11.2022
Executive Sous Chef
Bar corallini
01.2022 - 01.2024
Sous Chef
Ancho and Agave
10.2020 - 01.2022
Kitchen Manager
Great Dane
07.2017 - 10.2020
Madison College
National Restaurant Association
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