Enthusiastic and detail-oriented recent graduate with internship experience in urban planning and customer service, seeking to contribute research, zoning, and public engagement skills as an Assistant Planner. Eager to learn and support planning, redevelopment, and zoning functions, while providing excellent customer service.
Overview
6
6
years of professional experience
Work History
Student Council Representative
University of Glasgow
Glasgow, United Kingdom
10.2024 - 06.2025
Effectively represented and communicated student interests in meetings with school administration and faculty
Organized and facilitated sucessful student body events to promote engagement and participation.
Collaborated in detail with peers to develop initiatives addressing school community needs.
Gathered feedback from students to inform council decisions and proposals.
Assisted in budget planning for events, ensuring effective resource allocation.
Environmental Intern
Summit Environmental Contractors
San Juan Capistrano, United States
05.2023 - 09.2024
Conducted complex field research and environmental impact assessments for sustainable development projects.
Collected, analyzed, and interpreted environmental data using ArcGIS.
Assisted in researching and evaluating zoning codes and land use policies, compiling data to support senior planners in preparing reports and recommendations.
Independently conduct regulatory compliance reviews to ensure adherence to local and national environmental standards.
Provided customer service at the front counter and over the phone, answering inquiries about site zoning regulations, permit requirements, and ongoing city project proposals with professionalism and clarity.
Front Desk Manager
Renaissance Club Sport Hotel & Spa
Aliso Viejo, United States
05.2019 - 09.2024
Managed front desk operations in a fast-paced environment to ensure smooth guest check-in and check-out processes.
Resolved customer interactions with diplomacy, achieving positive outcomes.
Conducted detailed mandatory engineering and technical inspections, reporting non-compliance issues to General Manager.
Maintained harmonious working relationships with all levels of staff and the public.
Education
Master of Science - Urban Geography
University of Amsterdam
Amsterdam, Netherlands
09-2026
Bachelor of Science - Geography
University of Glasgow
Glasgow
06.2025
High School Diploma -
San Juan Hills High School
San Juan Capistrano
06.2021
Skills
Exceptional written and verbal communication
Highly proficient in Microsoft Office (Word, Excel, PowerPoint), ArcGIS, and Adobe Creative Suite (Photoshop, Illustrator)
Strong time management and organizational skills
Outstanding customer service excellence
In-depth knowledge of environmental data analysis and research
References
David Scribner - dscribner@gilmanpope.com
Grace Aronne - grace.aronne@summitenvcon.com
Affiliations
Platinum Volunteering Award
Society of the Year: Glasgow University Earth Sciences Society