Diego Hernandez
Las Vegas,NV
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Rideshare Driver
Uber And Lyft
11.2022 - Current
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Boosted earnings through efficient route planning and strategic scheduling of rides.
- Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Salesperson
InterCambio Express
09.2018 - 10.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Manager
Autofin USA
08.2015 - 08.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Attended industry events and conventions to expain sales opportunities.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Education
High School Diploma -
Duarte High School
Duarte, CA06.2010
Skills
- Excellent navigation
- Schedule Management
- Patience and understanding
- Customer Service
- Passenger transportation
- Fluent in English
- Fluent in Spanish
- Valid Driver's License
- Clean Driving Record2
- Cleanliness
- Customer Engagement
- Dependable and Trustworthy
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Rideshare Driver
Uber And Lyft
11.2022 - Current
Salesperson
InterCambio Express
09.2018 - 10.2022
Sales Manager
Autofin USA
08.2015 - 08.2018
High School Diploma -
Duarte High School