Diego Jaimes Pineda
Santa Maria,CA
Summary
At Woody's Boba, I honed my expertise in inventory management and customer service, significantly enhancing operational efficiency and customer satisfaction. Fluent in English and Spanish, I adeptly balanced cash handling and conflict resolution, demonstrating a strong work ethic and adaptability in fast-paced environments. I'm a Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Boba Barista
Woodys Boba
12.2022 - 12.2023
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
- Resolved customer complaints professionally, fostering positive relationships and maintaining brand reputation.
- Balanced cash register accurately at shift''s end, demonstrating responsibility and trustworthiness.
- Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
- Provided personalized recommendations based on customer preferences or allergies, enhancing the overall experience.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
High School Diploma -
Santa Maria High School
Santa Maria, CA06.2024
Skills
- Strong Work Ethic
- Cleanliness and Organization
- Adaptability in Fast-Paced Environments
- Continuous learning mindset
- Flexible schedule availability
- Positive Attitude Display
- Order Accuracy Assurance
- Cash handling proficiency
- Reliability and punctuality
- Sanitation Standards Compliance
- Conflict Resolution Competence
- Food safety understanding
- Friendly and outgoing
- Team Player
- Fluent in English and Spanish
- Team Leadership
- Opening and closing duties
- Cash Handling
- Inventory Management
- Problem-Solving
- Decision-Making
- Hospitality and Professionalism
- Customer Service
- Active Listening
- Flexible Schedule
- Resolving Complaints
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Boba Barista
Woodys Boba
12.2022 - 12.2023
High School Diploma -
Santa Maria High School