Diego Lara
El Paso,TX
Summary
Driven professional with experience at the University of Texas at El Paso, excelling in front office management and customer experience delivery. Demonstrated ability to resolve issues swiftly, ensuring customer satisfaction and operational efficiency. Skilled in office organization and departmental support, adept at maintaining meticulous records and promoting safe, timely deliveries.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
University Of Texas At El Paso
2024.06 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
Customer Experience Delivery Specialist
Walmart
2023.12 - 2024.06
- Coordinated consistent on-time deliveries of damage-free goods.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Promoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather, and other factors.
- Assessed vehicle for damage after each shift and kept it properly cleaned and maintained.
Education
BBA - Health Car Management
The University of Texas At El Paso
El Paso, TX05.2027
Skills
- Office Organization
- Front Office Management
- Supply Management
- Departmental support
Hobbies
When mountain biking I discover new and beautiful sites along the way.
Reading clears my mind and it relaxes me, while I'm learning something new.
Running helps me set goals, keep a positive attitude, and build a strong mindset.
The gym helps me with my mental and physical well being everyday.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Receptionist
University Of Texas At El Paso
2024.06 - Current
Customer Experience Delivery Specialist
Walmart
2023.12 - 2024.06
BBA - Health Car Management
The University of Texas At El Paso
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