Summary
Overview
Work History
Education
Skills
Fitness, Soccer and Motorcycling
Timeline
Generic

Diego Lauria

La Habra,CA

Summary

Proactive and goal-oriented professional with a track record of enhancing customer satisfaction and streamlining operations at Anaheim Hyundai. Adept in vehicle maintenance and problem-solving, I excel in fast-paced environments, ensuring safety and efficiency. My strong work ethic and service-focused mindset have consistently improved team performance and customer experience.

Overview

2
2
years of professional experience

Work History

Service Porter

Anaheim Hyundai
02.2023 - Current
  • Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
  • Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
  • Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
  • Demonstrated commitment through impeccable attendance and quality performance.
  • Communicated with coworkers and managers about completed duties.
  • Fostered positive working relationships among colleagues through open communication, teamwork, and mutual respect towards one another''s roles within the organization.
  • Ensured safety compliance by keeping service areas free of hazards and maintaining proper signage where required.
  • Assisted in reducing vehicle maintenance times with timely delivery of parts and tools to technicians.
  • Helped maintain a professional atmosphere within the dealership, adhering to dress codes, punctuality standards, and appropriate conduct guidelines at all times.
  • Supported sales team efforts, ensuring all vehicles were prepared and ready for test drives or delivery.
  • Expedited vehicle turnaround times by coordinating closely with technicians on repair status updates for customers.
  • Parked and retrieved cars according to customer needs.

Cashier

Target
06.2022 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

High School Diploma -

California High School
Whittier, CA
06.2022

Skills

  • Quick Learner
  • Strong Work Ethic
  • Safe Driving
  • Goal-Oriented
  • Proactive Approach
  • Safety awareness
  • Vehicle maintenance knowledge
  • Service-focused mindset
  • Punctual and Dependable
  • Problem-Solving

Fitness, Soccer and Motorcycling

I've been involved in sports for the last fifteen years, primarily soccer. During my first two years of High School I was in the cross country team and participated in several competitions. The last two years of High School I was in the track and field team specializing in pole vault reaching the 15ft plus heights.


In the last year I've been motorcycling which has been a great opportunity for adventure, personal growth and camaraderie. Lastly, working out has been a source of mental health as well as physical. My health is of utmost importance and it reflects greatly on my choice of diet, environment, hobbies and lifestyle.

Timeline

Service Porter

Anaheim Hyundai
02.2023 - Current

Cashier

Target
06.2022 - 12.2022

High School Diploma -

California High School

Similar Profiles

CREATE PROFILE
Diego Lauria