DIEGO LOCKHART
Queens Village
Summary
Bilingual professional with experience in customer service and food service. Known for delivering friendly service, effectively resolving issues, and maintaining high standards of quality and cleanliness.
Overview
6
6
years of professional experience
Work History
Catering Server ( Seasonal)
Exquisite Staffing
11.2025 - 12.2025
- Delivered exceptional service to guests during events, ensuring satisfaction and adherence to dietary restrictions.
- Collaborated with kitchen staff to coordinate timely food service and maintain presentation standards.
- Assisted in setup and breakdown of event spaces, optimizing workflow and efficiency for each
Server
Margaritaville
06.2025 - 11.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Managed multiple tables efficiently, enhancing guest satisfaction and dining experience.
Costumer Service Representative
Fogo de Chão
05.2024 - 03.2025
- - Handled customer inquiries and complaints.
- - Provided support via phone and email.
- - Collected feedback to improve service.
Server
Mateus Restaurant & Bar
03.2020 - 05.2024
- - Served customers at tables.
- - Promoted menu items.
- - Handled cash and reservations.
Education
BA Sales and Certificate - Marketing & Customer Service
INEFOP
Carmelo, Uruguay08.2016
High School Diploma / GED - undefined
Escuela N.º 6 & Liceo N.º 2
Uruguay05.2012
Skills
- Customer Service
- Problem Solving
- Teamwork
- POS System Handling
- Organization
- Fluent in English and Spanish
LANGUAGE
Spanish
English
REFERENCES
*Reina Roberts Manager Margarita Village (917) 938-6114
*Claudia Godson (917) 886-5466
*Ovadis Cairo Manager Mateus Resturant & Bar (646) 251-7561
*Christian Cabrera (201) 606-5066
Timeline
Catering Server ( Seasonal)
Exquisite Staffing
11.2025 - 12.2025
Server
Margaritaville
06.2025 - 11.2025
Costumer Service Representative
Fogo de Chão
05.2024 - 03.2025
Server
Mateus Restaurant & Bar
03.2020 - 05.2024
BA Sales and Certificate - Marketing & Customer Service
INEFOP
High School Diploma / GED - undefined
Escuela N.º 6 & Liceo N.º 2