Diego Lopez
McKinney
Summary
Shift Leader at Dave's Hot Chicken with a proven track record in enhancing customer satisfaction and team performance. Skilled in cash handling and problem-solving, I effectively trained staff and managed inventory, resulting in improved service efficiency and minimized waste. Committed to fostering a positive dining experience through strong leadership and communication.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Leader
Dave's Hot Chicken
03.2024 - 05.2025
- Supervised team operations during peak hours to ensure efficient service delivery.
- Trained new staff on food safety protocols and customer service standards.
- Managed inventory levels, ensuring timely stock replenishment and minimizing waste.
- Implemented strategies to enhance customer satisfaction through effective communication.
- Addressed customer inquiries and resolved complaints to maintain positive dining experiences.
Education
Trade - Plumbing
Collin County Community College
Plano, TX05-2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
- Creative problem solving
Certification
- Licensed Apprentice - June 2024
Timeline
Shift Leader
Dave's Hot Chicken
03.2024 - 05.2025
Trade - Plumbing
Collin County Community College
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