Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diego Lopez

Chicago,IL

Summary

Dedicated construction worker with experience at R&K Construction, skilled in heavy lifting and following directions. Proven ability to maintain safety protocols and collaborate effectively with teams. Recognized for attention to detail and commitment to worksite cleanliness, contributing to a safe and efficient environment. Strong problem-solving skills enhance project outcomes.

Overview

13
13
years of professional experience

Work History

Construction Worker

R&K CONSTRUCTION
10.2024 - 04.2025
  • Assisted in maintaining job site safety protocols and equipment usage
  • Learned operation of hand tools and machinery under supervision
  • Supported team members in material handling and organization tasks
  • Collaborated with crew to maintain cleanliness and order on job sites
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Followed blueprints and schematic drawings to aid construction activities

Pharmacy Assistant

Superbaratas
05.2023 - 05.2024
  • Assisted in processing prescription orders accurately and efficiently.
  • Maintained inventory levels through regular stock checks and updates.
  • Provided customer service by answering inquiries about medications and services.
  • Supported pharmacists in preparing medication for patient distribution.
  • Ensured compliance with safety protocols and regulatory standards.
  • Operated pharmacy software to manage prescriptions and patient records.
  • Collaborated with team members to streamline workflow processes.
  • Educated patients on proper medication usage and storage practices.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Received incoming supplies and stocked in correct locations.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Updated computer system with current customer, payment and inventory information.
  • Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
  • Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.

Computer Technician

COMPUSYSTEM
02.2012 - 05.2023
  • Diagnosed and resolved hardware and software issues for various computer systems.
  • Provided technical support and troubleshooting assistance to end-users via phone and in-person.
  • Installed, configured, and maintained operating systems and application software on devices.
  • Assisted in the setup and deployment of new computer systems for staff members.
  • Conducted routine maintenance checks to ensure optimal performance of hardware components.
  • Documented repair processes and updates in ticketing system to track service history.
  • Collaborated with team members to improve response times for technical support requests.
  • Educated users on best practices for equipment usage and basic troubleshooting techniques.
  • Linked computers to network and peripheral equipment.
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
  • Resolved technical issues for clients through remote support, increasing customer satisfaction.
  • Enhanced system performance by conducting regular software and hardware updates.
  • Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
  • Recommended new and replacement hardware and software purchases.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Performed routine maintenance on computer systems, ensuring optimal performance and extending the life of equipment.
  • Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Set up and maintained user accounts and client access.
  • Implemented data backup solutions to protect vital company information from potential loss.
  • Recovered critical information from data back ups to restore functionality.
  • Successfully migrated company data during system upgrades without losing any critical information.

Education

Bachelor of Science - Computer And Information Sciences

Universidad Ibague
Ibague Tolima Colombia
12-2016

Skills

  • Problem-solving
  • Heavy lifting
  • Construction
  • Attention to detail
  • Power tool operation
  • Team collaboration
  • Worksite safety
  • Equipment operation
  • Basic carpentry
  • Truck loading
  • Team-oriented and dependable
  • Flooring installation
  • Concrete finishing
  • Worksite preparation
  • Site preparation
  • Demolition experience
  • Demolition
  • Equipment maintenance
  • Material transport
  • Insulation application
  • Construction safety
  • Electrical installation
  • Manual dexterity
  • Dependability and reliability
  • Punctual and dependable

Languages

Spanish
Native or Bilingual

Timeline

Construction Worker

R&K CONSTRUCTION
10.2024 - 04.2025

Pharmacy Assistant

Superbaratas
05.2023 - 05.2024

Computer Technician

COMPUSYSTEM
02.2012 - 05.2023

Bachelor of Science - Computer And Information Sciences

Universidad Ibague
Diego Lopez