Highly motivated soon to be college graduate with a desire to take on new challenges. Multilingual and fluent in English and Spanish, offering solid comprehension of cultural diversity. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated operations. Ready to take a proactive approach in delivering exceptional results for any business or organization.
Handle third-party insurance processing tasks in the emergency department to assist patients through the process of securing emergency Medi-cal services. Input data into the EPIC system, maintaining accurate and confidential claims. Maintain contact with colleagues regarding past classifications from excel sheets. Remain current on latest industry trends by gaining comprehensive knowledge of financial services, and insurance specifications.
Assist with daily tasks, assignments, projects, and training events that are affiliated with the Division of Human Resources and the Staff Development Center. Answer and respond to phone calls received through the main line of the SDC and assist individuals who enter the SDC office. Duplicate and photocopy training materials, file training records, gather, shred, and organize training information and data entry. Edit training videos, review SDC website for updates on training metrics and accessibility. Assist with SDC career appointments, populating intake forms, communications and marketing both written and electronic formats.
Provided administrative support to the Pre Medi-cal Qualifiers office. Handled third party insurance processing claims for patients seen at ARMC and in the Behavioral Health Unit. Analyzed patient records to determine eligibility and processed applications to help those patients acquire Medi-cal benefits. Assisted in the organization of these procedures and followed up with those claims.
Utilized hospital data bases to perform a wide range of analytical functions relating to various aspects of the organization. Supported nurses in various clinics in organizing and maintaining contact with patients regarding future appointments. Assisted in the emergency room with patients who sought out temporary Medi-cal coverage.