Diego Medina
Server, Home Remodeler, Carpenter Assistant, Home Paint
Miami Beach,FL
Summary
High-energy Server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
7
7
years of professional experience
Work History
Car Wash Employee
Hand Carwash Hollywood
Hollywood, FL
05.2017 - 12.2017
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Detailed inside of vehicles, including scrubbing, shampooing and vacuuming interior.
Warehouse Worker
Soia & Kio
Hollywood, FL
01.2018 - 02.2018
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Used pallet jacks to move items to and from warehouse locations.
- Received deliveries, scanned packages and updated orders in internal database.
Driver
Uber And Lyft
Hollywood, FL
02.2018 - 03.2021
- Delivered goods and services to customers on time and in excellent condition.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Transported clients to events and programs according to activity schedule.
Restaurant Busser
Outback Steakhouse
Hollywood, FL
01.2021 - 03.2021
- Cleared tables to maintain high turnover rate and minimize wait times.
- Maintained table setting by removing courses as completed and replenishing utensils.
- Swept, mopped and removed debris from dining room floors.
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
- Served water, coffee and soft drinks and offered refills to promote excellent customer service.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Answered questions from guests and retrieved desired items to maximize satisfaction.
- Collected dishes and utensils at moment's notice, maintaining customer satisfaction and dining room cleanliness.
Server
Outback Steakhouse
Hollywood, FL
03.2021 - 05.2021
- Greeted customers, answered questions, and recommended specials to increase profits.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
- Cleared table and bussed dishes to allow for quick setups.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Server
El Tucán Miami
Brickell, FL
05.2021 - 10.2022
- Greeted and seated customers promptly, courteously, and professionally.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Recorded orders accurately into the Point of Sale system.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Assisted other servers as needed during peak hours or special events.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Conducted daily side work duties such as polishing glassware and restocking condiments.
- Processed payments from customers using cash registers or POS systems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Garnished dishes and beverages to serve visually appealing menu items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
VIP Host
Club Space
Miami, FL
04.2019 - Current
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Busser
Mr Jones Lounge & Nightclub
Miami Beach, FL
10.2021 - 03.2022
- Reset tables by wiping down surfaces, replacing condiments and arranging silverware and other items for expected guests.
- Maintained highest standards of cleanliness while efficiently meeting dining room needs in fast-paced environment.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Monitored tables for guest needs and customer service opportunities.
Server
Cantina Laredo
Ft. Myers, FL
03.2022 - 01.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
Home Remodeler
Skyline 305
Naples, FL
01.2023 - 03.2024
- Performed demolition of existing walls, floors, and ceilings to prepare for new construction.
- Installed drywall, framing, insulation, cabinetry, countertops and trim.
- Measured and cut materials to fit specific dimensions for remodeling projects.
- Removed old fixtures such as sinks, toilets and bathtubs to replace with new ones.
- Repaired damaged surfaces including drywall, plaster or other wall finishes.
- Applied sealants around windows and doors to prevent air leakage.
- Provided advice on design ideas for a variety of home remodeling projects based on customer preferences.
- Laid tile flooring or backsplashes in kitchens and bathrooms following manufacturer instructions.
- Painted interior walls using quality paints from reputable manufacturers.
- Ordered materials needed for each job from suppliers at the lowest possible prices.
- Adhered strictly to safety protocols while working onsite at customers' homes.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
Education
High School Diploma -
South Broward High School
Hollywood, FL2018
Skills
- Hard working
- Efficient
- Respectful with coworkers
- Good attitude
- Verbal communication (Bilingual)
- Engaging personality
- Food handling knowledge
- Liquor handling knowledge
- VIP Services Knowledge
- Restaurant serving experience
- VIP Nightclub Experience
- Table Bussing
- Painting techniques
- Flooring Installation
- Teamwork and Collaboration
- Multitasking
- Repair work
- Power Tools Operation
Languages
Spanish
Full Professional
English
Professional
Timeline
Home Remodeler
Skyline 305
01.2023 - 03.2024
Server
Cantina Laredo
03.2022 - 01.2023
Busser
Mr Jones Lounge & Nightclub
10.2021 - 03.2022
Server
El Tucán Miami
05.2021 - 10.2022
Server
Outback Steakhouse
03.2021 - 05.2021
Restaurant Busser
Outback Steakhouse
01.2021 - 03.2021
VIP Host
Club Space
04.2019 - Current
Driver
Uber And Lyft
02.2018 - 03.2021
Warehouse Worker
Soia & Kio
01.2018 - 02.2018
Car Wash Employee
Hand Carwash Hollywood
05.2017 - 12.2017
High School Diploma -
South Broward High School
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