Diego Medina
Edinburg,Texas
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
1
1
Certification
Work History
Cashier
H-E-B Grocery
Edinburg, Texas
08.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Issued receipts, refunds, credits, or changes due to customers.
- Processed returns and exchanges of merchandise, following store policies.
- Operated cash register or POS system to receive payment by cash, check, and credit card.
- Helped customers find specific products, answered questions, and offered product advice.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers. Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Education
BBA - Business Administration
The University of Texas Rio Grande Valley
Edinburg, TX05-2025
Associate of Arts - Interdisciplinary Studies
South Texas College
Mcallen, TX06-2023
Skills
- Excellent Communication
- Time Management
- Organizational Skills
- Problem-Solving
- Decision-Making
- Microsoft Word-certified
Certification
- ServSafe Manager Certification
- Microsoft Word Certification
- TABC Certification
Accomplishments
- Deans list December 2023- Current
- 2024 Customer Service Award nominee
- I received cross-training in various departments at H-E-B, including the Bakery, Connections, Cross-Functional Services, Delicatessen, and Seafood Market. This training allowed me to develop a well-rounded understanding of store operations and provided me with the flexibility to assist in multiple areas, ensuring smooth and efficient service across the store.
Affiliations
- H-E-B related volunteer events some of which include Military Spouse's Appreciation Day, Purple Project 5K for all cancers, McAllen Independence Day, Whataburger 5K Run, and upcoming Feast of Sharing Border region
- Rainbow room non-profit community service
Timeline
Cashier
H-E-B Grocery
08.2024 - Current
BBA - Business Administration
The University of Texas Rio Grande Valley
Associate of Arts - Interdisciplinary Studies
South Texas College
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