Diego Medrano
Bakersfield,CA
Summary
Gifted individual with extensive experience working for various fast-moving organizations. Looking to apply decision-making skills and team oversight expertise in a new role.
Overview
10
10
years of professional experience
Work History
Truck Dispatcher
Trojan warrior trucking
Bakersfield
06.2015 - Current
- Processed transportation orders and entered data accurately into the dispatch system.
- Oversaw bookkeeping and dispatching operations for towing, hauling, and roadside assistance services.
- Scheduled maintenance for transportation vehicles to minimize downtime and extend vehicle lifespan.
- Coordinated daily dispatch operations for fleet of XX vehicles, ensuring timely deliveries and pickups.
- Arranged for repairs to restore service and schedules.
- Oversaw scheduled routes to ensure appropriate coverage by delivery drivers.
- Handled emergency situations by rerouting drivers or arranging for additional resources as needed.
- Evaluated route plans to identify potential improvements in fuel consumption costs.
- Ordered supplies or equipment to issue to personnel.
- Spoke with customers to ensure that expectations regarding deliveries had been met or exceeded.
- Communicated with vendors regarding shipment status updates.
- Effectively resolved complaints by working closely with customers.
- Responded to customer messages in regards to delivery issues.
- Maintained current knowledge of personnel in field and completed deliveries or delays.
- Ensured compliance with local, state, federal laws governing the transportation industry.
- Negotiated contracts with carriers for cost-effective shipping solutions.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Supervised a team of drivers, dispatchers, and customer service representatives.
Education
High School Diploma -
Bakersfield College
Bakersfield, CA01-2007
Skills
- Vehicle maintenance
- Route planning
- Regulatory compliance
- Fleet management
- Parts ordering
- Scheduling efficiency
- Problem solving
- Effective communication
- Team leadership
- Commercial driving
- DOT compliance
- Defensive driving techniques
- Safe driving
- Materials transport
- Decision-making
- Loading and unloading
- Mechanical tools
- Time management
- Vehicle inspections
- Class A commercial Driver's license
- Air brake certification
- Doubles and triples specialist
- OTR driving
- Strong work ethic
- Lift up to [number] pounds
- Physical stamina and strength
- Basic maintenance
- Equipment maintenance
- Active listening
- Relationship building
- Networking
- Negotiation
- Negotiation tactics
- Vehicle operation
- Concrete mixing
- Attention to detail
- Patience and perseverance
- Hand-eye coordination
- Concrete mixing expertise
- GPS navigation
- Inspect loads
- Tanker trailer systems
- Equipment cleaning
Timeline
Truck Dispatcher
Trojan warrior trucking
06.2015 - Current
High School Diploma -
Bakersfield College