Diego Mendez
Columbus,OH
Summary
I am a college student ready to learn. I am good at managing my time working with others and figuring solutions to problems. I want to use my skills for to help with all kinds of projects and future potential opportunities. I want to contribute using my skills and enthusiasm to help those around me, so we can all succeed.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Student
Columbus State Community College
Columbus, Ohio
08.2024 - Current
- Used exceptional customer service skills to satisfy needs.
- Researched industry trends related to customer service practices.
- Developed processes to improve customer service efficiency levels.
- Established standards of excellence for customer service delivery.
- Provided customer service support for inquiries and complaints.
- Greeted guests and provided excellent customer service.
- Developed strategies for improving customer service delivery processes.
Education
High School Diploma -
Mifflin High School
Columbus, OH06-2024
Skills
- Research Analysis
- Effective Communication
- Initiative Taking
- Critical Thinking
- Problem Solving
- Punctuality and Work Ethic
- Active Listening/Speaking
- Capable of Adapting to any Situation
- Customer Retention/Loyalty
Certification
- Inbound Sales Certification - HubSpot Academy
- OhioMeansJobs Readiness
Languages
- Bilingual/Native in English and Spanish
Timeline
Student
Columbus State Community College
08.2024 - Current
High School Diploma -
Mifflin High School