Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diego Mendoza

Orlando,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Associate

Walmart
Orlando, FL
07.2023 - Current
  • Maintained an up-to-date knowledge of store promotions, specials, events.
  • Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Communicated clearly with customers in person and via telephone, driving positive experiences.
  • Participated in weekly team meetings to discuss sales goals and strategies.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Supported management team to facilitate task completion and meet performance goals.
  • Greeted customers to determine wants or needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Cargo Agent

TRI-STAR cargo handling
Orlando , FL
10.2023 - 11.2023

• Operate a forklift, tug and pallet jack

• Process customer paperwork and shipping information

• Provide reports on shipments status and damages

• Load/unload air cargo from/to vehicles/trucks

• Be able to learn new procedures and rules in a timely manner

• Prepare, palletize, and/or breakdown cargo as needed

• Make sure paperwork related to the cargo is accurate

• Assure proper handling and delivery of cargo

• Adhere to all FAA, TSA, USDA, Airport, Tri-Star Safety and Security procedures.

• Clean up and sweep warehouse, dispose garbage

• Maintain safe operation of warehouse vehicles and equipment

• Follow Hazmat and Security Requirements and Regulations

• Bring any customer issues to the attention of a supervisor

• All other duties as assigned

Picking Packer

Amazon
Orlando, FL
04.2022 - 08.2022
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Checked expiration dates on perishable items prior to packing them for shipment.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
  • Assembled boxes or other containers for packing goods prior to shipment.

Education

High School

East River High School
Orlando, FL
05-2020

Skills

  • Cash Handling
  • Sales Expertise
  • Forklift Operation
  • Customer Service
  • Service skills
  • Oral Communication
  • Customer Assistance
  • Service Assistance
  • Strategy Development
  • Data Entry
  • Preparing Reports
  • Flexible Schedule

Languages

English
Professional
Spanish
Professional

Timeline

Cargo Agent

TRI-STAR cargo handling
10.2023 - 11.2023

Associate

Walmart
07.2023 - Current

Picking Packer

Amazon
04.2022 - 08.2022

High School

East River High School
Diego Mendoza