Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diego Miranda

San Antonio,TX

Summary

Adept at driving business growth and ensuring customer satisfaction, I leveraged strong problem-solving and relationship management skills at Precision SA Inc. to mentor teams and build lasting partnerships. My background as a Service Porter and Barista enhances my adaptability and customer engagement abilities, underpinning my commitment to excellence and technical aptitude. My experience working Toyota in the past has given me insight into the professional technician field. I’ve talked closely with the technicians and advisors alike to grow my knowledge of the jobs and I’ve proven myself to be an extremely quick learner when it comes to these things. Paired with my automotive experience in the past I’ve collected a vast amount of information on how to be a service technician.

Overview

2
2
years of professional experience

Work History

Service Porter

Universal Toyota
09.2024 - Current
  • Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
  • Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
  • Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
  • Demonstrated commitment through impeccable attendance and quality performance.
  • Communicated with coworkers and managers about completed duties.

Barista

Dutch Bros
02.2024 - 09.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Lead Client Executive

Precision SA Inc.
06.2023 - 02.2024
  • Led cross-functional teams to develop innovative strategies, driving business growth and profitability.
  • Presented compelling sales pitches that demonstrated the value of our offerings in meeting client objectives successfully.
  • Mentored junior team members, fostering a positive work environment and encouraging professional growth.
  • Built long-lasting partnerships through effective networking and relationship management skills.

Education

Automotive Mechanic

Brennan High School
San Antonio, TX
06.2023

Skills

  • Quick learner
  • Strong work ethic
  • Safe driving
  • Goal oriented
  • Inventory maintenance
  • Vehicle maintenance
  • Safety awareness
  • Customer engagement
  • Vehicle detailing
  • Ensuring customer satisfaction
  • Technical aptitude
  • Up-selling techniques

Timeline

Service Porter

Universal Toyota
09.2024 - Current

Barista

Dutch Bros
02.2024 - 09.2024

Lead Client Executive

Precision SA Inc.
06.2023 - 02.2024

Automotive Mechanic

Brennan High School
Diego Miranda