Diego Molina
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Senor salsa
Abington
11.2022 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Managed staff scheduling to optimize team performance and coverage.
- Trained new employees on company standards and procedures for food safety.
- Coordinated inventory management to maintain stock levels and minimize waste.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Ensured compliance with all applicable laws, regulations, industry standards.
Server/Bartender
Lumbrada
Wayne
08.2020 - 11.2022
- Served patrons with food and beverages in a positive and friendly manner
- Helped patrons select food and beverages by suggesting courses, explaining the chef's specialties, identifying appropriate beverage pairings, and answering food preparation questions
- Transmitted orders to bar and kitchen recording patrons' choices and identifying patrons' special dietary needs and special requests
- Served orders by picking up and delivering patrons' choices from bar and kitchen and delivered accompaniments and condiments from service bars
- Responded to additional patron requirements by inquiring of needs and observing dining process
- Obtained revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons
Host/Server
IHOP
01.2019 - 08.2020
- Served patrons with food and beverages in a positive and friendly manner
- Helped patrons select food and beverages by suggesting courses, explaining the chef's specialties, and answering food preparation questions
- Transmitted orders to kitchen recording patrons' choices and identifying patrons' special dietary needs and special requests
- Served orders by picking up and delivering patrons' choices from kitchen and delivered accompaniments
- Responded to additional patron requirements by inquiring of needs and observing dining process
- Obtained revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments, and returning change or credit card and signature slip to patrons
Education
High School Diploma -
01.2021
International Relations -
Penn State University
Skills
- Order management
- Menu knowledge
- Staff coordination
- Customer relationship management
- Conflict resolution
- Effective communication
- Time management
- Team collaboration
- Problem solving
- Attention to detail
- Adaptability
- Team leadership
- Team motivation
- Staff management
- Operations management
Certification
- Hospitality and Restaurant Management, Food Safety and RAMP, Serv Safe and CPR Training.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Manager
Senor salsa
11.2022 - Current
Server/Bartender
Lumbrada
08.2020 - 11.2022
Host/Server
IHOP
01.2019 - 08.2020
High School Diploma -
International Relations -
Penn State University
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