Diego Mora

• Worked with coworkers in loading and unloading heavy loads from delivery vehicles.
• Operated tuggers to efficiently move heavy packages within the facility.
• Sorted and categorized packages accurately for timely manner
• Provided support for new hires, sharing safe techniques for heavy lifting and proper workflow

• Trained new cashiers on register systems and customer service protocols.
• Monitored cash drawer balances, to ensure drawers were filled with change for successful work day
• Maintained cleanliness and organization of front end
• Collaborated with kitchen to get through rush hour
• Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
• Improved customer satisfaction with quick thinking solution

• Prepared and baked pizzas following recipes to ensure quality
• Worked besides team members to ensure standards are met
• Trained new staff on pizza-making techniques
• Maintained cleanliness of workstations and kitchen area, adhering to sanitation guidelines.

Awarded Most Improved Student