DIEGO MORALES
Chicago,IL
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate / Superdry
02.2023 - 08.2023
- Assisted customers with finding the right product for their needs
- Provided product information and answered customer questions
- Demonstrated knowledge of store products and services
- Greeted customers upon entering the store and provided assistance
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts
- Stocked shelves with merchandise according to company standards.
Barista, Dunkin' Donuts
02.2021 - 07.2022
- Collected payments and provided accurate change
- Managed morning rush of customers daily with efficient, levelheaded customer service
- Addressed and resolved customer concerns to maintain brand loyalty.
Program Coordinator
After School Matters Inc
05.2019 - 07.2019
- Scheduled and developed program activities in accordance with program needs
- Facilitated educational workshops, meetings and conferences associated with program
- Utilized appropriate promotional or marketing methods to recruit program participants, members and volunteers.
Education
MBA - Entrepreneurship
DePaul University
Chicago, IL05.2026
Skills
- Hospitality and Professionalism
- Customer Service
- Inventory Management
- Stocking Supplies and Retail Products
- Active Listener
- Customer Relations
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Retail Sales Associate / Superdry
02.2023 - 08.2023
Barista, Dunkin' Donuts
02.2021 - 07.2022
Program Coordinator
After School Matters Inc
05.2019 - 07.2019
MBA - Entrepreneurship
DePaul University