Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diego Moreno

Santa Paula,CA

Summary

Because of my online seller experience, I am also experienced in customer service, communication, and am able to help resolve any issues if a customer has a complaint. I am able to stock and keep track on inventory to maintain the success of my online business. I can expertly package sold products for maximum protection. My eBay account currently sits at over 99% positive customer feedback.

I have done multiple volunteerships which require cleaning, organization, painting, woodshop-related tasks, and collaboration with others.

Lastly, for theater/acting related works, I have played major roles for theater productions. I've also done work as an extra for two independent films in the Santa Barbara area. I've also assisted behind the scenes for multiple theater productions.

Overview

8
8
years of professional experience

Work History

Online Seller

Self-Employed
07.2020 - Current
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
  • Stayed current on industry trends and consumer preferences to curate a relevant and appealing product selection.
  • Managed inventory levels effectively, ensuring products were always available for purchase and minimizing out-of-stock situations.
  • Optimized product listings with keyword-rich titles and descriptions, improving search visibility and driving more traffic to the online store.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
  • Resolve customer disputes courteously to enhance customer satisfaction.
  • Handled customer issues professionally and courteously, resolving disputes fairly to protect both the business''s reputation and the buyer''s satisfaction.
  • Reduced shipping costs by optimizing packaging materials and methods while maintaining product protection standards during transit.
  • Monitored and evaluated sales performance to make informed decisions and improve results.
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Responded to customer issues and resolved complaints by leveraging expert knowledge.
  • Analyzed customer feedback to identify areas of improvement in online shopping experience.

Theater Workshop (Semester Requirement)

Theatre Group at Santa Barbara City College
08.2024 - 11.2024
  • Contributed to the visuals of the theater production by painting parts of the theater set.
  • Cleaning of theater stage, set, and workshop when required.
  • Assistance of putting together the theater production set
  • Providing props to be used in the theater production.
  • Applying set decorations for the theater decoration.

Movie Extra

Community Film Studio Santa Barbara, A 501(C)(3) Not For Profit
08.2023 - 08.2023
  • Followed precise blocking instructions, ensuring consistent continuity between takes and scenes.
  • Participated in wardrobe fittings, allowing costume designers to achieve the desired visual effect for each character.
  • Contributed to the creation of a believable atmosphere by engaging in realistic interactions with fellow extras and lead actors.
  • Received coaching and constructive feedback from directors, incorporating suggestions to improve overall performance quality.
  • Remained focused during long hours on-set, delivering consistent quality performances take after take while adhering to strict deadlines.
  • Exhibited excellent listening skills during briefings, enabling proper understanding of directorial vision and expectations for each scene.
  • Promoted a positive work environment by maintaining professionalism and punctuality throughout filming days.

Theater Workshop (Semester Requirement)

Theatre Group at Santa Barbara City College
01.2023 - 05.2023
  • Contributed to the visuals of the theater production by painting parts of the theater set.
  • Cleaning of theater stage, set, and workshop when required.
  • Assistance of putting together the theater production set
  • Providing props to be used in the theater production.
  • Applying set decorations for the theater decoration.

Theater Tech Support

Santa Paula Theater Center
01.2023 - 03.2023
  • Enhanced theater productions by efficiently managing lighting, sound, and set design tasks.
  • Contributed to the success of various productions by competently assisting with set changes and prop management.

Theater Tech Support

Santa Paula Theater Center
12.2022 - 12.2022
  • Enhanced theater productions by efficiently managing lighting, sound, and set design tasks.
  • Contributed to the success of various productions by competently assisting with set changes and prop management.

Movie Extra

Ryan Slattery
03.2019 - 03.2019
  • Followed precise blocking instructions, ensuring consistent continuity between takes and scenes.
  • Contributed to the creation of a believable atmosphere by engaging in realistic interactions with fellow extras and lead actors.
  • Received coaching and constructive feedback from directors, incorporating suggestions to improve overall performance quality.
  • Remained focused during long hours on-set, delivering consistent quality performances take after take while adhering to strict deadlines.
  • Exhibited excellent listening skills during briefings, enabling proper understanding of directorial vision and expectations for each scene.
  • Utilized improvisation techniques when appropriate to enhance realism within unscripted moments or crowd scenes without overshadowing lead actors'' performances.
  • Collaborated with directors and other cast members to refine performances.

Animal Shelter Volunteer

Bunnies Urgently Needing Shelter (BUNS)
08.2018 - 11.2018
  • Contributed to a positive shelter environment with thorough cleaning and sanitation of animal enclosures.
  • Assisted in the successful adoption of animals by maintaining clean and inviting living spaces for potential adopters to visit.
  • Helped with intake of newly surrendered animals, providing food, water and medical attention.
  • Collaborated with shelter staff to develop new initiatives to improve animals' quality of life.

Theater Actor

Teatros De Las Americas
01.2018 - 05.2018
  • Collaborated closely with directors, playwrights, and fellow actors to create memorable theatrical experiences for viewers.
  • Demonstrated versatility by successfully tackling roles outside of personal comfort zone or typecast expectations.
  • Adapted quickly to directorial feedback, implementing changes on-the-spot during rehearsals and live performances.
  • Developed strong relationships with fellow cast members, fostering a positive environment for effective teamwork and collaboration.
  • Performed complex physical actions on stage while maintaining character integrity throughout the duration of each performance.
  • Utilized exceptional memorization skills to learn scripts quickly and accurately, enabling efficient rehearsal processes for entire casts.
  • Captivated audiences with powerful and believable character portrayals in various stage productions.
  • Contributed to positive reviews and increased ticket sales for multiple productions through consistent delivery of high-quality performances.
  • Maintained punctuality and professionalism throughout all aspects of theater work, from auditions to final curtain calls.
  • Achieved audience engagement and emotional resonance in every performance by fully immersing into each character''s unique story and motivations.
  • Delivered emotionally-charged monologues that resonated deeply with audiences, leaving lasting impressions long after the curtains closed.
  • Received critical acclaim and audience praise for exceptional acting talents displayed across multiple theater productions.
  • Studied scripts to successfully portray characters in dramas and comedies.
  • Offered suggestions to directors regarding roles, scenes and lines to improve output.
  • Practiced lines and scenes independently and collaboratively to prepare for performances.
  • Managed time to arrive on set when required to not delay rehearsals and shows.
  • Used body language, facial expressions and vocal techniques to convey messages.
  • Memorized lines quickly and delivered convincingly in different acting settings.
  • Developed characters through improvisation and script analysis.
  • Collaborated with directors and other cast members to refine performances.
  • Utilized physical and vocal techniques to portray characters on stage.

Theater Actor (Volunteership)

Teatros De Las Americas
07.2016 - 03.2017
  • Collaborated closely with directors, playwrights, and fellow actors to create memorable theatrical experiences for viewers.
  • Adapted quickly to directorial feedback, implementing changes on-the-spot during rehearsals and live performances.
  • Developed strong relationships with fellow cast members, fostering a positive environment for effective teamwork and collaboration.
  • Performed complex physical actions on stage while maintaining character integrity throughout the duration of each performance.
  • Utilized exceptional memorization skills to learn scripts quickly and accurately, enabling efficient rehearsal processes for entire casts.
  • Captivated audiences with powerful and believable character portrayals in various stage productions.
  • Contributed to positive reviews and increased ticket sales for multiple productions through consistent delivery of high-quality performances.
  • Enhanced the overall quality of productions by contributing creative ideas during script readings and rehearsals.
  • Achieved audience engagement and emotional resonance in every performance by fully immersing into each character''s unique story and motivations.
  • Received critical acclaim and audience praise for exceptional acting talents displayed across multiple theater productions.
  • Practiced lines and scenes independently and collaboratively to prepare for performances.
  • Studied scripts to successfully portray characters in dramas and comedies.
  • Managed time to arrive on set when required to not delay rehearsals and shows.
  • Used body language, facial expressions and vocal techniques to convey messages.
  • Sought out auditions for different roles, arriving on time and well-prepared.
  • Developed characters through improvisation and script analysis.
  • Memorized lines quickly and delivered convincingly in different acting settings.

Education

Not Yet Obtained - Theater Arts

Santa Barbara City College
Santa Barbara, CA

Skills

  • Inventory restock and supply
  • Inventory management
  • Order fulfillment
  • Shipping
  • Packaging products
  • Package tracking
  • Discount negotiation
  • Customer service
  • Problem-solving abilities
  • Excellent communication
  • Organizational skills
  • Active listening
  • Effective communication
  • Written communication
  • Trend tracking
  • Pricing strategy
  • Multitasking
  • Theater acting
  • Improvisational acting
  • Acting for the camera
  • Acting styles
  • Flexible and adaptable
  • Verbal communication
  • Problem resolution

Timeline

Theater Workshop (Semester Requirement)

Theatre Group at Santa Barbara City College
08.2024 - 11.2024

Movie Extra

Community Film Studio Santa Barbara, A 501(C)(3) Not For Profit
08.2023 - 08.2023

Theater Workshop (Semester Requirement)

Theatre Group at Santa Barbara City College
01.2023 - 05.2023

Theater Tech Support

Santa Paula Theater Center
01.2023 - 03.2023

Theater Tech Support

Santa Paula Theater Center
12.2022 - 12.2022

Online Seller

Self-Employed
07.2020 - Current

Movie Extra

Ryan Slattery
03.2019 - 03.2019

Animal Shelter Volunteer

Bunnies Urgently Needing Shelter (BUNS)
08.2018 - 11.2018

Theater Actor

Teatros De Las Americas
01.2018 - 05.2018

Theater Actor (Volunteership)

Teatros De Las Americas
07.2016 - 03.2017

Not Yet Obtained - Theater Arts

Santa Barbara City College

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Diego Moreno