My name is Diego Oropeza. I am a High School graduate, and am currently studying at Cerritos College. My future career path is to become a Dental hygienist.
<ul>
<li>Greeted and checked in third-party and Veho-affiliated drivers with professionalism.</li>
<li>Escorted delivery routes to designated locations, maintaining a positive demeanor.</li>
<li>Resolved delivery route issues and discrepancies proactively.</li>
<li>Achieved daily delivery route send-off quotas efficiently.</li>
<li>Scanned and sorted packages onto appropriate delivery routes accurately.</li>
<li>Categorized packages by delivery addresses using scanning technology and conveyor systems.</li>
<li>Maintained accurate warehouse inventory, reporting discrepancies promptly.</li>
<li>Ensured proper documentation and labeling for each package before dispatch.</li>
<li>Trained new staff on customer service protocols and best practices.</li>
<li>Utilized job-related software to prepare change of address records and issue service discontinuance orders.</li>
<li>Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.</li>
<li>Surpassed sales goals through the implementation of successful marketing strategies.</li>
</ul> at VEHO TECH INC<ul>
<li>Greeted and checked in third-party and Veho-affiliated drivers with professionalism.</li>
<li>Escorted delivery routes to designated locations, maintaining a positive demeanor.</li>
<li>Resolved delivery route issues and discrepancies proactively.</li>
<li>Achieved daily delivery route send-off quotas efficiently.</li>
<li>Scanned and sorted packages onto appropriate delivery routes accurately.</li>
<li>Categorized packages by delivery addresses using scanning technology and conveyor systems.</li>
<li>Maintained accurate warehouse inventory, reporting discrepancies promptly.</li>
<li>Ensured proper documentation and labeling for each package before dispatch.</li>
<li>Trained new staff on customer service protocols and best practices.</li>
<li>Utilized job-related software to prepare change of address records and issue service discontinuance orders.</li>
<li>Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.</li>
<li>Surpassed sales goals through the implementation of successful marketing strategies.</li>
</ul> at VEHO TECH INC