Diego Paniagua
Kansas City
Summary
Dynamic Field Service Technician with a proven track record at Appliance/HVAC 911, excelling in diagnosing and repairing HVAC systems. Known for exceptional customer service and meticulous attention to detail, I leverage critical thinking and mechanical skills to enhance system performance and ensure client satisfaction. Committed to helping company be profitable and be able grow.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Field Service Technician
Aplliance/HVAC 911
07.2022 - Current
- Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
- Replaced HVAC systems with new updated units
- Maintained Proficient customer service skills.
- Maintained records of service calls and repairs
- Utilized diagnostic tools to identify system malfunctions.
- Proficiently diagnosed problem appliances and made proper repairs.
- Payed attention to detail, and took care in not damaging customers property
Painting Contractor
Christopher Painting KC
11.2014 - 02.2021
- Managed inventory of paints and supplies, optimizing procurement processes to minimize waste.
- Developed cost-effective painting solutions by selecting appropriate materials and methods tailored to each project.
- Maintained a safe work environment with proper handling of tools, equipment, and materials, resulting in zero workplace accidents.
- Managed project timelines effectively to ensure timely completion without compromising quality or safety standards.
- Achieved smooth finishes on surfaces through meticulous attention to detail in surface preparation and paint application processes.
- Maintained a high level of professionalism and integrity by promptly addressing any concerns or issues raised by clients throughout each project phase.
Dietary Aide
Timberlake Healthcare Center
11.2013 - 05.2014
- Prepared and served meals according to dietary guidelines and resident preferences.
- Maintained cleanliness and organization of dining areas, Kitchen and ensuring compliance with health regulations.
- Maintained stock of food supplies.
- Assisted in meal planning by providing feedback on resident dietary needs and preferences.
- Collaborated with nursing staff to monitor residents' nutritional intake and report changes in appetite.
Dairy Aide
Chas Balls Sun Fresh
09.2012 - 03.2013
- Assisted in inventory management, tracking stock levels and minimizing waste.
- Maintained cleanliness of work areas in compliance with health regulations.
- Collaborated with team members to optimize workflow efficiency during peak hours.
Field Lumper
KORN LLC
06.2012 - 08.2012
- Directed semi-trucks to unloading bays to avoid falling from ramps.
- Practiced safe unloading techniques not to damage trailers.
- Maintained clean and safe work enviromentson daily basis.
Education
HVAVCR Certification - Heating, Ventilation, Cooling And Refrigeration
Kansas City Kansas Community College
Kansas City, Kansas, KS08-2022
Skills
- Excellent Customer Service
- Proficients workplace interaction with fellow employees
- Critical Thinking on problem solving
- Mechanically Inclined on working with anything with wires and parts
- Thorough attention to detail
- Rapid knowledge intake
- Safety awareness
- Dependable and Responsible
- Active listener
- Proficient planner through process of foreseeable consequences
- Have most required tools for field service Tech
Certification
- EPA 608
- OSHA 10
- OSHA 30
- Certified Sealed System & Appliance Repair
Timeline
Field Service Technician
Aplliance/HVAC 911
07.2022 - Current
Painting Contractor
Christopher Painting KC
11.2014 - 02.2021
Dietary Aide
Timberlake Healthcare Center
11.2013 - 05.2014
Dairy Aide
Chas Balls Sun Fresh
09.2012 - 03.2013
Field Lumper
KORN LLC
06.2012 - 08.2012
HVAVCR Certification - Heating, Ventilation, Cooling And Refrigeration
Kansas City Kansas Community College