Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Diego  Perez Aguilar

Diego Perez Aguilar

Johns Creek,GA

Summary

A highly motivated and detail-oriented electrical engineering student seeking a challenging internship or entry-level position in the field of electrical engineering to apply academic knowledge and gain practical experience.

Overview

3
3
years of professional experience

Work History

Sales Specialist

DICK'S Sporting Goods
01.2023 - Current
  • Educated customers on product features and technical details to highlight benefits.
  • Stayed up to date on company products and services to support sales objectives.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Gave top-notch service to everyone in order to provide ample sales opportunities.
  • Compiled key customer data to plan selling strategies and identify specific client needs.
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.

Sales Representative

Vito's Italian Pizza
Alpharetta, GA
11.2020 - Current
  • Catering vendor for local companies.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Identified customer needs by asking questions and advising on best solutions.
  • Produced sales documents, finalized deals and filed records.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Operated register, handled cash and processed credit card transactions.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Recruited, hired and trained new hires to optimize profitability.

Assistant Manager

The Juicy seafood
Sandy Springs, GA
05.2022 - 01.2023
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Education

Bachelor of Engineering - BE - Electrical and Electronics Engineering

Georgia State University
Atlanta, GA
01.2026

High School Diploma -

Centennial High School
Roswell, GA
05.2021

Skills

  • Microsoft PowerPoint
  • People Management
  • Microsoft Word
  • Microsoft Excel
  • Translation
  • Marketing Management
  • Food & Beverage
  • Sales
  • Catering Sales
  • Relationship Selling
  • Call Center Operations
  • Sales Closing
  • On-Site Product Demonstrations
  • Product and Service Knowledge
  • Customer Needs Assessment
  • Lead Generation
  • Strategy Development
  • Sales Development
  • Knowledge of power electronics, control systems, and communication systems
  • Strong analytical and problem-solving skills

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Sales Specialist

DICK'S Sporting Goods
01.2023 - Current

Assistant Manager

The Juicy seafood
05.2022 - 01.2023

Sales Representative

Vito's Italian Pizza
11.2020 - Current

Bachelor of Engineering - BE - Electrical and Electronics Engineering

Georgia State University

High School Diploma -

Centennial High School
Diego Perez Aguilar