Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Diego Portillo

Diego Portillo

San Diego,CA

Summary

Seasoned Buyer bringing in-depth retail and professional experience in diverse environments. With a decade of experience in procurement, inventory management, customer service, and warehousing. I aim to take my collected skills and knowledge to make meaningful contributions to my place of work. Proficient in managing purchasing needs in high-volume retail operations, with strong problem-solving abilities, willingness to learn, and excellent communication skills. I'm poised to contribute to team success and achieve positive results. Being bilingual, I am equipped to communicate with a diverse group of individuals while facilitating excellent customer service.

Overview

10
10
years of professional experience

Work History

Product Buyer/Retail Associate

Dexter's Deli Natural Pet Food Store
06.2022 - Current

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  • Managed and maintained purchase orders and invoices.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Maintained complete documentation and records of all purchasing activities.
  • Operated cash registers while making sure the customer had an enjoyable shopping experience.
  • Provided great customer service utilizing strong interpersonal and communication skills.
  • Received daily deliveries using equipment, breaking down pallets, and warehousing product.
  • Built displays using power tools as needed, and kept up with general maintenance and repairs.
  • Reduced loss of merchandise by making sure product is sufficiently rotated and sufficiently stocked.
  • Resolved discrepancies in invoices or shipments promptly, ensuring accurate financial reporting and minimizing supply chain disruptions.
  • Analyzed sales and inventory data to determine purchasing needs and reorder points.
  • Forecasted purchasing trends and improved merchandising strategies.

Produce Buyer

Whole Foods Market
11.2021 - 06.2022
  • Within two weeks of my start date, I took over the responsibility of produce buyer for the whole store.
  • Enhanced inventory control through regular assessments, monitoring stock levels, and implementing efficient ordering processes.
  • Managed budgets efficiently while striving for continuous improvements in overall procurement costs without compromising product quality or customer experience.
  • Inspected incoming supplies for defects and returned defective products for refunds or replacements.
  • Reduced waste by optimizing product rotation procedures and implementing proper storage methods.
  • Ensured compliance with food safety regulations through consistent sanitation practices, temperature monitoring, and proper product handling techniques.
  • Generated signage for produce goods and performed price check functions.
  • Operated heavy, complex equipment safely to receive shipments and minimize accidents.
  • Assisted in training new employees on department procedures, safety protocols, and product knowledge.
  • Maintained orderly stockroom for ease of retrieval.
  • Performed daily inventory counts to verify stock levels.

Frozen Buyer/ Crewmember

Trader Joe's Company
06.2015 - 11.2021
  • Managed and maintained purchase orders and invoices.
  • Devised and implemented policies and procedures for purchasing and inventory control.
  • Prepared and analyzed reports to track inventory and purchasing trends.
  • Assisted with inventory management tasks, including receiving shipments, stocking shelves, and conducting periodic inventory counts.
  • Contributed to overall warehouse safety by keeping receiving areas clean and free from obstructions.
  • Trained new team members on receiving and stocking procedures, promoting consistency in store operations.
  • Achieved recognition for exceptional customer service, receiving numerous commendations from clients and management.
  • Operated pallet jacks and material moving equipment to receive and transport items from various locations.
  • Facilitated seamless transactions by efficiently handling cash register operations, returns, and exchanges.
  • Enhanced customer experience by conducting engaging and informative product demonstrations.

Animal Caretaker

Camp BowWow
10.2017 - 05.2019
  • Provided daily care and supervision for dogs of various breeds and temperaments
  • Ensured the safety and well-being of up to fifty dogs by monitoring behavior and managing playgroups
  • Maintained a clean, organized, and safe environment adhering to health and safety standards
  • Effectively communicated with dog owners, providing updates on their pets health, behavior, and overall well-being
  • Facilitated socializations and play activities tailored to each dogs' needs
  • Provided thorough bathing and grooming services for dogs of various breeds and sizes, ensuring each pet was comfortable and well-cared for
  • Maintained records of grooming services and any specific care requests from pet owners
  • Safely and lovingly handled dogs during washing and drying ensuring their comfort and reducing stress

Education

High School Diploma -

Carle Place High School
Carle Place, NY

Skills

  • Inventory management
  • Teamwork and collaboration
  • Dependable and responsible
  • Excellent communication
  • Procurement
  • Customer service
  • Problem-solving
  • Time management
  • Bilingual in English and Spanish
  • Operating walking forklift and pallet jack
  • Receiving experience
  • Training incoming employees

References

  • Richard Schneider, Manager, Trader Joe's, (631) 827-9155
  • Jessica Sullivan, Pet Care Client, (310) 357-9629
  • Stephanie DeStefano, Manager, Dexter's Deli, (760) 803-3481
  • Kaitlyn Guyer, Manager, Whole Foods, (757)-202-2979

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Product Buyer/Retail Associate

Dexter's Deli Natural Pet Food Store
06.2022 - Current

Produce Buyer

Whole Foods Market
11.2021 - 06.2022

Animal Caretaker

Camp BowWow
10.2017 - 05.2019

Frozen Buyer/ Crewmember

Trader Joe's Company
06.2015 - 11.2021

High School Diploma -

Carle Place High School
Diego Portillo