DIEGO RAMIREZ
SUNNYVALE,CA
Summary
Driven professional with a proven track record in logistics and passenger service, notably with Lyft and Vali Logistics. Excelled in ensuring passenger safety and improving customer satisfaction through timely deliveries. Skilled in vehicle maintenance and effective decision-making, alongside strong interpersonal skills. Achieved significant results without compromising on service quality or safety standards.
Overview
4
4
years of professional experience
Work History
LYFT PASSENGER DRIVER
LYFT
07.2023 - Current
- Handled emergency situations calmly and efficiently, prioritizing passenger safety above all else.
- Upheld strict adherence to traffic laws while operating the vehicle, ensuring both the safety of passengers on board as well as other drivers on the road.
- Communicated any delays or issues promptly to dispatchers while actively seeking alternate routes to minimize inconvenience.
- Resolved conflicts among passengers diplomatically, maintaining a peaceful and harmonious environment on board.
AMAZON DELIVERY DRIVER
VALI LOGISTICS
01.2023 - 06.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Aseptic Logistic
ASEPTIC LOGISTIC
01.2021 - 12.2021
Education
High School Diploma -
COLEGIO NACIONAL ENRIQUE OLAYA HERRERA
GUATEQUE BOYACA11.2008
Skills
- Basic mechanical understanding
- Patience and Tolerance
- Vehicle maintenance knowledge
- Effective Decision Making
Timeline
LYFT PASSENGER DRIVER
LYFT
07.2023 - Current
AMAZON DELIVERY DRIVER
VALI LOGISTICS
01.2023 - 06.2023
Aseptic Logistic
ASEPTIC LOGISTIC
01.2021 - 12.2021
High School Diploma -
COLEGIO NACIONAL ENRIQUE OLAYA HERRERA