Diego Ramirez
Los Angeles,CA
Overview
11
11
years of professional experience
1
1
Certification
Work History
Diesel Mechanic
Robertson's Ready Mix Concrete. Inc.
Los Angeles, CA
08.2024 - Current
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
- Examined engines, transmissions and vehicle systems to diagnose issues.
- Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Installed new systems and components in vehicles.
- Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
- Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
- Minimized costly breakdowns through proactive preventative maintenance measures on heavy equipment and vehicles.
Customer Service Representative
AutoZone
Los Angeles, CA
02.2023 - 08.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Forklift Operator
AWG
Los Angeles, CA
04.2020 - 05.2022
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
Forklift Operator
Huy Fong Foods
Azusa, CA
01.2015 - 04.2020
- Unloaded and stacked materials by raising and lowering lifting devices.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Communicated with floor managers to determine merchandise placement.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
- Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
Education
Sotomayor Academies
Los Angeles, CACertificate - Diesel Technology
Los Angeles Trade Technical College
Los Angeles, CA06.2024
Skills
- Oil changes
- Preventive Maintenance
- Heavy equipment repair
- Diesel engine repair
- Welding and fabrication
- Brake systems
- Engine diagnostics
- Electrical systems
- Transmissions
- Exhaust systems
- Inspection procedures
- Battery maintenance
Certification
609 certified
Languages
Spanish
Native or Bilingual
Timeline
Diesel Mechanic
Robertson's Ready Mix Concrete. Inc.
08.2024 - Current
Customer Service Representative
AutoZone
02.2023 - 08.2024
Forklift Operator
AWG
04.2020 - 05.2022
Forklift Operator
Huy Fong Foods
01.2015 - 04.2020
Sotomayor Academies
Certificate - Diesel Technology
Los Angeles Trade Technical College