Diego Ramos
Salt Lake City
Summary
Hard-working high school student with eight years of work experience and a proven knowledge of customer needs assessment, customer satisfaction, and customer communications. Aiming to leverage my abilities to successfully fill the materials handler/logistics role at your company. Frequently praised as proactive by my peers, I can be relied upon to help your company achieve its goals. Organized Material Handler, experienced in safely moving materials in high-volume warehouse environments. Strong knowledge of inventory management, as well as shipping and receiving procedures. Ambitious, hardworking, and driven to deliver top-quality results. A capable professional, knowledgeable about providing top-notch customer service to customers. Well-organized, service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork and resolving issues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Logistics Operator
BioMerieux
Salt Lake City
01.2024 - Current
- Identified and resolved shipping and packaging errors.
- Assessed and validated customer orders for accuracy and completeness.
- Updated customers and interdepartmental employees on critical shipments upon request.
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
- Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
- Checked items into computer system, printed labels and directed to storage locations.
- Maintained accurate records of shipments, invoices, and delivery documents.
- Maintained high standards of internal and external customer service.
Courtesy Clerck
Kroger/ Smiths food & drugs
Salt Lake City
10.2019 - Current
- Provide good customer service Clean around the store like cleaning the bathroom, taking out the trash, and cleaning the aisle Bringing in carts from outside and putting them back in the store Bagging peoples grocery's
Material Handler
BioMerieux
Salt Lake City
10.2021 - 01.2024
- Adhered strictly to company policies concerning the use of protective gear while on duty.
- Utilized forklift to move inventory items.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Received and distributed incoming materials to designated areas.
- Worked with internal departments to locate missing packages and remedy incorrect deliveries.
- Organized warehouse inventory according to warehouse plan.
- Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
Picking Associate
Fastenal
Salt Lake City
01.2021 - 09.2021
- Picked orders accurately and efficiently according to customer requests.
- Monitored inventory levels and ensured accurate stock counts to avoid discrepancies in the system.
- Responsible for packing merchandise into boxes according to customer specifications while maintaining quality standards throughout the process.
- Maintained a safe working environment by adhering to company safety policies and procedures at all times.
- Inspected product for defects or damages prior to stocking or shipping outbound orders.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
Online Grocery Associate
Target
Salt Lake City
09.2020 - 01.2021
- Greeted customers and answered product or service questions.
- Satisfied customers with quick, accurate service under tight deadlines.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Completed pickup and shopping orders for customers within local area.
- Assisted teammates with daily tasks during peak periods.
Education
High School Diploma -
West High School
Salt Lake City, Utah06.2021
Skills
- Warehouse Organization
- Pallet Jack Operation
- Forklift Operation
- Material Handling
- Shipment Receiving
- Quality Control
- Adaptable and Flexible
- Inventory Control
- Team Collaboration
- Store Organization
- Order fulfillment
- Customer service
- Quality control
- Warehouse organization
- Safety compliance
- Team collaboration
- Communication skills
- Adaptability
Certification
- Forklift certified
- Bert member
Languages
2
References
References available upon request
Languages
Spanish
Limited
Timeline
Logistics Operator
BioMerieux
01.2024 - Current
Material Handler
BioMerieux
10.2021 - 01.2024
Picking Associate
Fastenal
01.2021 - 09.2021
Online Grocery Associate
Target
09.2020 - 01.2021
Courtesy Clerck
Kroger/ Smiths food & drugs
10.2019 - Current
High School Diploma -
West High School
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